Ashley Smoot
La Plata
Summary
Compassionate Healthcare Professional experienced in delivering exceptional patient care and supporting medical teams in examinations and treatments. Contributed to efficient healthcare operations through skills in vital signs monitoring, blood sample preparation, and patient support. Committed to fostering positive patient experiences and ensuring compliance with medical protocols.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PC Technician
Fresenius Kidney Care Center
Fort Washington
06.2024 - 07.2026
- Provided technical support to staff for medical equipment and software issues.
- Installed and configured computer systems for patient data management.
- Maintained hardware inventory and ensured proper functioning of devices.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Performed routine maintenance on dialysis equipment to ensure optimal functionality.
- Prepared and maintained dialysis equipment, ensuring proper functionality.
- Trained new dialysis technicians on machine operation and patient care procedures.
- Documented patient progress and treatment details in electronic health records accurately.
- Maintained a clean and organized work environment in compliance with healthcare regulations.
- Monitored patient reactions and machine operation during dialysis treatment.
- Assisted nurses with inserting catheters into patients for hemodialysis treatments.
- Discontinued dialysis treatment according to established procedures.
- Restocked supplies needed for dialysis procedures in an organized manner.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Ensured all safety protocols were followed while performing duties in the dialysis unit.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
- Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
- Ensured compliance with health regulations and safety standards in the clinic environment.
- Educated patients about their treatment process and self-care practices.
- Collaborated with healthcare team to develop patient care plans and goals.
- Monitored patients' vital signs during dialysis sessions for safety and comfort.
- Administered dialysis treatments to patients following established protocols.
- Provided emotional support and guidance to patients undergoing dialysis treatment.
- Provided emotional support for patients dealing with chronic illness or end-stage renal disease.
- Recorded observations and baseline measurements to maintain accurate medical records.
Home Health Aide
Home Health Services
Baltimore
05.2012 - 06.2025
- Assisted clients with daily living activities to promote independence and comfort.
- Provided companionship and emotional support to enhance client well-being.
- Monitored clients' health by checking vital signs and reporting changes to supervisors.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Tracked and reported clients' progress based on observations and conversations.
Future Care
Future Care Pineview
Clinton
05.2023 - 07.2024
- Assisted residents with daily living activities and personal care tasks.
- Assisted with daily living activities such as bathing, grooming, feeding and dressing.
- Monitored and documented vital signs and health conditions of patients.
- Provided vital signs monitoring and reporting.
- Monitored fluid intake, output levels and reported changes to RNs, MDs.
- Communicated effectively with healthcare team about resident needs and changes.
- Observed patients for changes in condition or behavior.
- Turned and repositioned bedridden patients to prevent bedsores.
- Utilized proper body mechanics when performing patient lifts or transfers.
- Trained new staff on best practices for patient care and safety protocols.
- Supported nursing staff members with various tasks as needed.
- Conducted therapeutic activities with assigned patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Offered emotional support to family members of hospitalized patients.
- Maintained cleanliness and safety in resident living areas and common spaces.
- Helped maintain a safe environment by following established protocols.
- Maintained a clean work environment by adhering to infection control policies.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Performed routine duties to ensure smooth operations.
Sales Associate
Family Dollar
La Plata
05.2012 - 07.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers in locating products and answering questions.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints professionally to enhance satisfaction.
- Collaborated with team members to improve customer service standards.
- Worked with fellow sales team members to achieve group targets.
- Maintained clean and organized sales floor and merchandise displays.
- Operated cash register and processed transactions accurately.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Stocked shelves with new inventory and rotated products regularly.
- Conducted regular inventory checks to ensure product availability.
- Used technology resources to assist customers in locating and selecting items.
- Attended weekly team meetings to review performance goals and objectives.
- Prepared merchandise for purchase or rental.
Education
General Education Diploma
La Plata, MDCertified Nursing Assistant/Geriatric Nursing Assi - Certified Nursing Assistant/Geriatric Nursing Assi
It Works
Baltimore , MD 04.2023 - 07.2023
Skills
- Technical support
- Problem-solving
- Critical thinking
- Communication skills
- Customer service
- Multitasking
- Teamwork
- Electronic charting
- Equipment maintenance
- CPR certification
- First aid CPR
- Patient care
- Inpatient care
- Home health aide (HHA)
- Personal care aide
- Vital signs monitoring
- Monitoring fluids
- Oral hygiene
- Meal preparation
- Store maintenance
- Reading comprehension
Languages
English
Professional
Certification
Certified Nursing Assistant/Geriatric Nursing Assistant
Patient Care Technician
References
References available upon request.
Timeline
PC Technician
Fresenius Kidney Care Center
06.2024 - 07.2026
Future Care
Future Care Pineview
05.2023 - 07.2024
Certified Nursing Assistant/Geriatric Nursing Assi - Certified Nursing Assistant/Geriatric Nursing Assi
It Works
04.2023 - 07.2023
Home Health Aide
Home Health Services
05.2012 - 06.2025
Sales Associate
Family Dollar
05.2012 - 07.2015
General Education Diploma