Ashli Hacklander

Create social media content to increase brand awareness.

Design marketing materials for local newsletters to advertise promotional campaigns.

Market and promote the boutique on social media, as well as B2B, to increase the guest and member base.

Introduce and showcase team members to create individual connections with guests.

Plan, develop, and implement events for team members and guests to show appreciation.

Assist in training and scheduling the front desk to ensure adequate coverage, and increase guest satisfaction.

Review and respond to guest feedback, both internally and externally.

Managed front desk operations, ensuring efficient guest check-in and check-out processes.

Developed strong relationships with guests, fostering loyalty and repeat business opportunities.

Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Assisted in planning member appreciation events.