Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, and quickly mastering new skills. I am a reliable worker. Looking to change my career. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director
Superstar Learning Center/ Everyday Play and Learn
Charlotte Hall
01.2008 - 04.2025
Formulated long-term objectives while managing day-to-day operations.
Managed multiple projects simultaneously while staying within deadlines.
Created an innovative environment to promote positive social interactions among the children.
Established effective communication with families.
Maintained up-to-date shot records for each child.
Oversaw daily operations of a childcare facility to meet state licensing and company policies.
Cultivated positive relationships with families and teachers to enhance the childcare environment.
Managed and oversaw the budget and accounts to maintain profitability.
Prepared and maintained attendance, activity, planning, accounting, and personnel reports and records for officials and agencies.
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to classrooms.
Managed inventory of office supplies and placed orders to ensure adequate stock levels.
Maintained a neat reception area by organizing materials and tidying up furniture.
Maintained an organized filing system of confidential client information in accordance with company policy.
Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Kept updated records of office expenses and costs, assisting with budget tracking.
Prioritized and organized tasks to efficiently accomplish service goals.
Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Education
AAS Early Childhood Development - Early Childhood Education (AECE)
College of Southern Maryland
Laplata, Maryland
05.2023
High School Diploma -
Chopticon High School
Morganza, Maryland
06.1996
Skills
Record keeping
Customer service
Appointment scheduling
Organizational skills
Filing systems
Effective communication
Verbal and written communication
Detail-oriented
Multi-Line Phone Usage
Multitasking Abilities
Scheduling and calendar management
Certification
CPR & First Aid Adult, Child, Infant
References
Shafqat Munshi
superstarlearningcenter@gmail.com
(301) 643-3384
Emily Rusell
Emily.rusell12345@gmail.com
(240) 577-9179
Alexis Hamilton
alexisklumpyan@yahoo.com
301) 399-5072
Timeline
Director
Superstar Learning Center/ Everyday Play and Learn
01.2008 - 04.2025
AAS Early Childhood Development - Early Childhood Education (AECE)