Audrey Bishop
Frederick
Summary
Psychology graduate seeking to advance my knowledge and expertise in the counseling/ social work field. I intend to use my background and understanding of behavioral psychology to further enhance my work. I am a dedicated, hardworking, and motivated person that is willing to help others reach their full potential.
Overview
6
6
years of professional experience
Work History
Coordinator of Community Services
Total Care Services, Inc, Social Services Agency
04.2024 - Current
- Connect individuals with people and services in their community
- Educate and assist individuals to live their good, independent life
- Assist individuals in planning for services
- Assist individuals in gaining access to resources, services, and supports in your community
- Manage a caseload of 38 persons served
- Facilitate PCP meetings, Monitoring visits, Incident report visits
- Referrals to providers and community agencies
CASE MANAGER
Southern Maryland Community Network
10.2022 - 04.2024
- Evaluate patients undergoing mental health conditions, connect consumers to mental health services and resources, offer access to rehabilitation and recreational services, communicate with multiple mental and medical health agencies within the community, create new treatment plans as necessary, document progress and goals of each individual consumer, managed a caseload of 35+ consumers, exceeded the mandatory visit count of 75 visits/month
CRISIS COUNSELOR
Safe Journey House
01.2022 - 09.2022
- Consumer vetting, consumer intake, evaluate consumer's psychiatric symptoms, provide direct care and support to patients with mild to severe and persistent mental health diagnosis, maintain accurate client documentation/records, work within a multi-disciplinary system, work with multi-need clients, working closely with consumer's case managers, family members and wrap around support team, counseling
Cashier, Stocker, Maintenance
Wegmans
03.2021 - 12.2021
- Handled cashier duties, provided excellent customer service, resolved customer complaints and inquiries, stocked merchandise, directed customers to the correct aisles, maintained the appropriate amount of shelved items, attended to spills with the appropriate cleaning procedures
CREW LEADER
Quality Klean
12.2019 - 01.2021
- Disinfect and clean in accordance to CDC guidelines, maintained customer confidentiality, met with clients to give estimates for their house, managed financial information from clients and responded to customer inquiries or complaints
Hostess
Stoney River Steakhouse and Grill
01.2019 - 05.2019
- Monitored restaurant activity, answered incoming phone calls, greeted and seated customers, scheduled reservations, handled large parties of 10+, managed a waitlist, communicated with customers, handled To-Go orders
Education
Bachelor of Science - Psychology
Towson University
Baltimore, MD12.2021
Skills
- Ability to Work Under Pressure
- Computer Skills
- Adaptability
- Leadership Skills
- Interpersonal Communication Skills
- Time Management Skills
- Detail Oriented
Timeline
Coordinator of Community Services
Total Care Services, Inc, Social Services Agency
04.2024 - Current
CASE MANAGER
Southern Maryland Community Network
10.2022 - 04.2024
CRISIS COUNSELOR
Safe Journey House
01.2022 - 09.2022
Cashier, Stocker, Maintenance
Wegmans
03.2021 - 12.2021
CREW LEADER
Quality Klean
12.2019 - 01.2021
Hostess
Stoney River Steakhouse and Grill
01.2019 - 05.2019
Bachelor of Science - Psychology
Towson University
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