Seasoned administrative professional with extensive experience providing high-level support to executives in diverse sectors, including healthcare, non-profit, and global programs. Proven track record in coordinating complex international travel arrangements, managing confidential correspondence, and streamlining office operations. Skilled in technical writing, policy development, and standard operating procedure implementation. Adept at supervising staff, overseeing budgetary processes, and facilitating seamless communication between stakeholders. Proficient in industry-specific software and tools. Committed to driving organizational efficiency and productivity through strategic administrative management.
Hi, I’m
Aundria Hawkins
Aberdeen,MD
Summary
Overview
23
years of professional experience
1
Certification
Work History
National Benevolent Beautiez Organization
Administrative Manager
10.2017 - Current
Job overview
- Enhance team productivity through targeted professional development initiatives and regular performance evaluations, resulting in a 15% increase in overall efficiency
- Ensure seamless daily operations by prioritizing and completing all essential administrative tasks with precision and timeliness
- Implement streamlined administrative processes, resulting in a 25% improvement in office efficiency and cost savings
- Designed and standardized templates for all National Benevolent Beautiez Organization materials, ensuring consistent branding and presentation across all platforms
- Maintain meticulous control over organizational branding and media exposure, ensuring alignment with the organization's values and image
- Manage records and public relations, including the maintenance and updates of the organization's bylaws and constitution
- Conduct annual reviews of organizational documents, including constitution, bylaws, policies, and procedures, ensuring compliance and relevance
- Record and safeguard minutes of National club meetings, maintaining accurate documentation for historical reference and transparency
- Handle sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
- Demonstrate utmost discretion in handling sensitive information, maintaining strict confidentiality protocols when managing personnel and financial data.
Walgreens Boots Alliance
Specialist/Centralized Services
01.2019 - 05.2021
Job overview
- Enhanced team productivity by streamlining processes and implementing time-saving strategies
- Championed the adoption of new software tools that streamlined workflows across multiple departments
- Developed strong client relationships through consistent communication and attentive service
- Increased sales revenue with targeted marketing campaigns and strategic product positioning
- Reduced costs by identifying inefficiencies in operations
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution
- Followed all company policies and procedures to deliver quality work
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field
- Maintained current understanding of market conditions, compliance standards and best practices.
New Dimensions Family Ministries
Administrative Support
04.2014 - 01.2019
Job overview
- Provided high-level administrative support to CEO, Founder, and Executive Administrator of a 501(c)(3) non-profit organization with multiple campuses, managing operations for over 300 weekly attendees
- Spearheaded the coordination of the annual NDCF Holy Convocation, ensuring seamless execution and attendee satisfaction
- Developed and implemented streamlined standard operating procedures for organizational efficiency, resulting in a 20% increase in office productivity
- Acted as a pivotal liaison between NDCF pastors and ministries, facilitating communication and fostering collaboration to drive mission alignment
- Instrumental in the successful re-organization of church operations, optimizing workflows and enhancing cross-departmental communication
- Prepared meeting agendas; taking and disseminating meeting minutes
- Developed standard operating procedures for organization and associated bible institute
- Utilized advanced technology and resources to support departmental staff, enhancing educational delivery and administrative effectiveness
- Provided comprehensive administrative support to department staff
- Administered and used appropriate technology and other resources, facilitated educational work of faculty and delivered required administrative support
- Oversite of the creation of the organization's website, resulting in a 30% increase in online engagement and visibility
- Manage incoming communications, including phone calls, file coordination, and mail distribution, ensuring prompt and professional response to inquiries.
Open Door Family Worship Center
Executive Assistant
04.2007 - 01.2010
Job overview
- Provided comprehensive administrative support to Senior Pastor and Administrative Pastor of a 501(c)(3) non-profit organization
- Managed day-to-day administrative tasks and spearheaded special projects to support organizational objectives
- Coordinated leadership meetings, prepared agendas, and meticulously documented meeting minutes to ensure effective communication and follow-up
- Demonstrated discretion and tact in handling confidential and sensitive information, maintaining utmost confidentiality in document storage and distribution
- Facilitated special projects and initiatives to advance organizational goals and enhance operational efficiency
- Produced weekly 'Good Nuz' talk radio show, engaging with the community and promoting organizational values
- Offered administrative and teaching support for ODFWC Bible School, contributing to educational excellence and student success
- Implemented efficient filing systems and managed executive calendars to streamline office operations and support leadership effectiveness
- Fostered inter-departmental communication and collaboration through proactive coordination of meetings and events
- Boosted productivity by integrating digital tools for document management and collaborative work processes
- Organized travel arrangements for executives, ensuring seamless transitions during ministry trips and optimizing their time and resources.
HMC Architects
Administrative Manager
10.2006 - 08.2008
Job overview
- Oversaw administrative management, staff supervision, and office operations for an architect firm with 50 staff members, providing direct support to the Managing Principal and Healthcare Principal across multiple offices
- Managed day-to-day administrative staff activities, including attendance monitoring, training, scheduling, and performance reviews, ensuring optimal workflow and coverage
- Played a key role in the Senior Leadership Team, specializing in Business Operations, overseeing office expenditures and managing the hiring process from job postings to training new employees
- Provided comprehensive administrative support to the Managing Principal and Healthcare Principal, handling travel arrangements, presentation preparation, call management, and calendar scheduling
- Spearheaded successful recognition and reward events for staff, fostering a positive work environment and team morale
- Demonstrated exceptional organizational skills in multitasking detailed projects, including project staffing tracking, travel coordination, fiscal reconciliations, and event planning
- Coordinated and facilitated HMC meetings and company events, managing invitations, promotional materials, and venue bookings
- Improved office efficiency through streamlined administrative processes and procedures, reducing operational costs and enhancing productivity
- Applied stellar organizational skills while multi-tasking highly detailed projects which include tracking project staffing, preparing travel requests and travel liquidations for multiple individuals, preparing month end fiscal reconciliations, project staffing and budget reports, and time card approval
- Coordinated and facilitated successful HMC meetings and company events, creating invitations and promotional materials, and booking venues
- Improved office efficiency by implementing streamlined administrative processes and procedures
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships
- Supervised staff and delegated tasks to maintain positive, productive administrative operations
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes
- Supported ongoing professional development and provided regular performance feedback to enhance team effectiveness and individual growth
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Science Application International Corp (SAIC)
Executive Assistant to Executive Director
01.2001 - 10.2006
Job overview
- Provided high-level administrative support to Executive Director, Program Manager, and Deputy Program Manager of a global HIV/AIDS program with $11 million in annual funding across 71 countries
- Coordinated international travel arrangements, secured necessary documents, and supervised office activities, while offering technical writing support in various areas
- Appointed Assistant Desk Officer serving as the primary point of contact with the country's Defense Attaché (DATT), coordinating all country correspondence between DHAPP and country, assisting the country teams in preparation of quarterly reports and monthly fiscal reports, bringing any problems or issues in the execution of DHAPP sponsored projects to the attention of the relevant DHAPP staff
- In addition, served as the Administrative Services Manager for DHAPP
- Responsibilities included screening résumés for potential hire, interviewing, hiring, time-card approval, submission of employee quarterly reports, annual review preparation, documentation and submission, maintenance of office equipment and supplies, and day to day supervisory operations
- Supervised the daily operation of support services for the program
- Developed standard operating procedures and policies for office activities
- Coordinated international travel arrangements, secured necessary documents, and supervised office activities, while demonstrating technical writing skills to insure foreign country specific clearances for high level DHAPP staffers
- Coordinated DHAPP meetings and conferences, handling invitations, venue bookings, and travel arrangements for speakers and participants
- Enhanced executive productivity by managing schedules, organizing meetings, and facilitating communication
- Streamlined office operations through regular process evaluations and improvements
- Improved coordination between the Executive Director and internal departments, enabling smoother communication and workflow
- Managed complex travel arrangements and itineraries for the Executive Director, ensuring seamless business travel
- Increased meeting effectiveness by preparing agendas, providing materials, and documenting key action items
- Supported budget management processes by tracking expenses, processing invoices, and reconciling financial statements
- Assisted in developing strategic plans for the organization with thorough research and analysis of industry trends
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness
- Coordinated recruitment efforts, hiring top talent to drive company growth and success
- Organized office events, seminars, and meetings for staff and clients, fostering a collaborative and engaging work environment.
Education
Southern California Bible InstituteSan Diego, CA
Christian Studies
University Overview
Sawyer CollegeMerrillville, IN
Associate of Arts Medical Informatics
University Overview
Skills
- Microsoft Office Suite
- Employee Development
- Accounting Procedures
- Customer Service
- Policy Development
- Recordkeeping and Reporting
- Schedule Management
- Documentation and Control
- Vendor Negotiations
- Hiring and Training
- Performance Evaluations
- Organization and Multitasking
- Calendar Management
- Budget Administration
- Travel Coordination
- Critical Thinking
- Organizational Leadership
- Project Management
- Event Planning
- Meeting Coordination
- Office Management
- Administrative Support
- Database Administration
- Human Resources
- Scheduling and Calendar Management
- Strategic Planning
- Expense Reporting
- Quickbooks
- Presentation Design
- Office Administration
Additional Information
Additional Information
Skillful and dedicated Administrative Manager/Executive Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions. Demonstrated capacity to provide comprehensive, specialized, direct support for executive staff including scheduling meetings, managing executive calendar, planning and arranging conferences, coordinating travel (domestic and international), and effectively managing all essential tasks. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. Proficient in Microsoft Office System, Microsoft Visio, QuickBooks, and Microsoft Windows Operating System. Exhibited ability to correspond with high level officials, including Ambassadors, Congressmen, Office of the Secretary of Defense Officials, Pentagon Officials, CEOs and Executive Directors.Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Specialist/Centralized Services
Walgreens Boots Alliance
01.2019 - 05.2021
Administrative Manager
National Benevolent Beautiez Organization
10.2017 - Current
Administrative Support
New Dimensions Family Ministries
04.2014 - 01.2019
Executive Assistant
Open Door Family Worship Center
04.2007 - 01.2010
Administrative Manager
HMC Architects
10.2006 - 08.2008
Executive Assistant to Executive Director
Science Application International Corp (SAIC)
01.2001 - 10.2006
Southern California Bible Institute
Christian Studies
Sawyer College
Associate of Arts Medical Informatics
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