Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aurora Philyaw

Saint Leonard

Summary

Dynamic Emergency Medical Technician with proven expertise in patient assessments and vital sign monitoring. Recognized for exceptional communication and problem-solving skills, ensuring optimal patient care during emergencies. Committed to maintaining compliance with regulations while fostering a compassionate environment for patients and their families. Strong background in customer service demonstrated through operational efficiency and team management. Proficient in recordkeeping and documentation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

All American Ambulance
03.2023 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies.
  • Continuous monitoring and administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.

Shift Leader

Dollar General
02.2022 - 03.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash, credit, and return transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies. As well as nightly cash deposits.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Maintained proper product rotation to ensure freshness.

Sales Associate

Walgreens
10.2020 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Routinely preformed daily cleaning and organization procedures.

Education

High School Diploma -

Patuxent High School
Lusby, MD

No Degree - Early Childhood Education

RiverOak Technical Collage
Suwannee, FL

Emergency Medical Technician -

Maryland Fire And Rescue Institute
La Plata, MD

Skills

  • Basic life support
  • CPR and first aid
  • Vital signs monitoring
  • Patient assessments
  • Patient transport
  • Emergency vehicle operation
  • Time management
  • Clear communication
  • Compassion and empathy
  • Calm under pressure
  • Reporting and documentation
  • Positive attitude
  • Problem-solving
  • Strong verbal and written communication

Certification

  • NREMT February 2023 - March 2027
  • EMT-B February 2023 - January 2026
  • CPR January 2024 - January 2026
  • EVOC August 2024
  • Valid Drivers license

Timeline

Emergency Medical Technician

All American Ambulance
03.2023 - Current

Shift Leader

Dollar General
02.2022 - 03.2023

Sales Associate

Walgreens
10.2020 - 08.2021

High School Diploma -

Patuxent High School

No Degree - Early Childhood Education

RiverOak Technical Collage

Emergency Medical Technician -

Maryland Fire And Rescue Institute

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Aurora Philyaw