Summary
Overview
Work History
Education
Skills
Timeline
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Austin Boyer

Edgewater

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Business Development Specialist

Comeback Care
07.2024 - Current
  • Came up with detailed plans to enhance sales management and prioritize long-term business goals.
  • Built and maintained relationships with referral sources to help provide quality substance use treatment to clients.
  • Conducted regular meetings with health providers, social workers, business representatives, probation officers, clinicians, and peer recovery specialists clients to build positive and productive
  • Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
  • Worked to help place individuals in a variety of different levels of care based off the individual and their specific needs.

Patient Relations Representative

Hope House Treatment Centers
05.2024 - 07.2024
  • Created interest within professional community regarding 28 day detox/residential treatment with social workers, doctors, lawyers, peer recovery specialists, etc.
  • Worked to make treatment accessible to those who lack resources.
  • Scheduled meetings and provided information to healthcare providers.
  • Identified barriers that made it difficult to provide treatment to a wider variety of people with substance use disorder.
  • Create and maintain working relationships with referral sources.
  • Networking within the recovery community to spread awareness of the company and what services are offered.
  • Assisted in the admission process of new clients.
  • Helped to expedite admission process for patients in hospitals and emergency rooms.
  • Worked closely with homeless shelters to provide access to treatment and other resources like sober living.

Treatment Aide Supervisor

Hope House Treatment Centers
04.2022 - 04.2024
  • Supervised 12 treatment aides. Created schedule, assigned work responsibilities, managed over time, responsible for completing fire and emergency drills, documenting critical incidents, provided 24/7 coverage for call outs.
  • Crisis intervention and de-escalation for clients.
  • Organized different outings for clients like 12 step meeting access, hikes, and museum trips.
  • Assisted in admission process for new intakes.
  • Completed orientations with new clients.
  • Covered 72 hourly checks for clients on withdrawal management.
  • Participated in the treatment team meeting daily to communicate behavioral issues and other areas of concern each morning.

Lead Generation Manager

Solarverse
02.2021 - 04.2022
  • Generated leads for solar panel sales.
  • Set appointments for the sales team.
  • Door to door lead generation.
  • Utilized SalesRabbit to simplify process of assigning leads to sales team.
  • Efficient with memorizing pitches and talking easily with strangers about the benefits of owning solar panels.

Education

High School Diploma -

Westminster High School
Westminster Maryland
05-2014

Skills

  • Crisis intervention and de-escalation
  • Social Networking
  • Dedicated and compassionate
  • Knowledge of substance use disorder and treatment
  • Well connected within community
  • Great work ethic

Timeline

Business Development Specialist

Comeback Care
07.2024 - Current

Patient Relations Representative

Hope House Treatment Centers
05.2024 - 07.2024

Treatment Aide Supervisor

Hope House Treatment Centers
04.2022 - 04.2024

Lead Generation Manager

Solarverse
02.2021 - 04.2022

High School Diploma -

Westminster High School

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Austin Boyer