Autaume Wing
Reisterstown
Summary
Recent Business Management graduate with a strong foundation in operations, organizational behavior, decision-making, and business systems. Experienced in analyzing business problems, supporting team collaboration, conducting research, and producing professional reports through academic projects. Seeking an entry-level role in business operations, administration, or management support.
Overview
1
1
year of professional experience
Work History
Manager
Flawless Angels
Reisterstown
05.2020 - 08.2021
- Supervised and supported team members by assigning tasks based on skill level and operational needs
- Managed daily operations while ensuring compliance with company policies, procedures, and service standards
- Coordinated staff scheduling and maintained coverage during peak business periods
- Trained and onboarded new employees to ensure consistent performance and service quality
- Monitored inventory levels and placed supply orders to support uninterrupted operations
- Addressed customer concerns and resolved issues promptly to maintain high satisfaction levels
- Collaborated with management on process improvements to increase efficiency and service outcomes
- Monitored employee performance and provided feedback to address issues and support development
- Completed opening, closing, and shift transition procedures to maintain operational continuity.
Education
Bachelor of Science - Business Management
University of Maryland Global Campu
Hyattsville, MD12-2025
Skills
- Team Leadership & Supervision
- Staff Training & Development
- Operational Compliance & Standards
- Inventory & Resource Management
- Customer & Stakeholder Support
- Performance Monitoring
- Coaching & Mentoring
- Relationship Management
- Sales Support
- Process Coordination
Languages
French
Limited
References
References available upon request.
Timeline
Manager
Flawless Angels
05.2020 - 08.2021
Bachelor of Science - Business Management
University of Maryland Global Campu