Autumn Cruz
Bethesda
Summary
HR professional with extensive experience in staff development and driving organizational growth. Expertise in communication and team building has led to measurable improvements in employee engagement and conflict resolution across diverse environments.
Overview
5
5
years of professional experience
Work History
Human Resources Officer
Army National Guard SC
Eastover
04.2021 - Current
- Implemented initiatives that increased employee engagement and enhanced unit morale.
- Facilitated conflict resolution to enhance workplace harmony and improve team dynamics.
- Administered payroll processing and benefits enrollment for service members.
- Developed and maintained employee records in accordance with military regulations.
- Developed innovative solutions that enhanced team performance and drove successful outcomes.
- Collaborated effectively with diverse coworkers to meet project objectives and resolve product-related issues.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Food Lion To-Go Lead
Food Lion
Columbia
02.2025 - 02.2026
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated team members, enhancing customer satisfaction and fostering loyalty to support retention.
- Established team goals aligned with company objectives, regularly tracking progress to ensure accountability.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Mentored junior staff on best practices and professional development.
- Implemented feedback mechanisms that enhanced team communication and boosted morale.
- Resolved conflicts within the team to maintain a positive work environment.
- Developed training materials for onboarding new team members.
- Conducted inventory counts to ensure accuracy of stock levels, resolved discrepancies and completed paperwork to keep system accurate and current.
Education
Bachelor of Arts - Music Composition
College of Charleston
Charleston, SC05-2024
Skills
- Payroll administration
- Employee records management
- Talent acquisition
- Onboarding and training
- Staff development
- Training and mentoring
- Team building
- Conflict resolution
- Organizational development
- Data analysis
- Critical thinking
- Microsoft office
- Effective communication
- Diversity and inclusion
- Mentoring staff
- Task prioritization
- Professional development
Timeline
Food Lion To-Go Lead
Food Lion
02.2025 - 02.2026
Human Resources Officer
Army National Guard SC
04.2021 - Current
Bachelor of Arts - Music Composition
College of Charleston