Autumn Oestringer
Dunkirk
Summary
I am a motivated and goal-oriented student at Kutztown University, pursuing a double major in Finance and Psychology. As a dedicated member of the university’s women’s soccer team, I have developed strong teamwork, leadership, discipline, and time-management skills while balancing academics and athletics. I bring excellent customer service and communication skills, a strong work ethic, and the ability to perform effectively in fast-paced environments. I am detail-oriented, dependable, and committed to continuous growth both professionally and personally.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hallmark Gold Crown
Dunkirk, MD
10.2024 - Current
- Assisted customers in product selection, ensuring personalized service and enhancing shopping experience.
- Maintained visual merchandising standards to promote seasonal displays and increase product visibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to manage inventory levels and restock products as needed.
- Educated customers on loyalty programs, resulting in increased enrollment and customer retention.
- Resolved customer inquiries and complaints effectively, fostering a positive store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Monitored store cleanliness and organization, contributing to an inviting shopping atmosphere.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Patient Care Coordinator
Horizon Family Dental Care
Clinton, MD
06.2022 - 06.2024
- Coordinated patient scheduling and appointment reminders to enhance patient flow and satisfaction.
- Managed insurance verification processes, ensuring accurate eligibility and coverage for dental services.
- Developed patient intake procedures, improving data accuracy and efficiency in record management.
- Collaborated with dental staff to streamline communication, enhancing overall team effectiveness in patient care.
- Provided compassionate support to patients during treatment planning discussions, fostering trust and understanding.
- Implemented follow-up protocols for post-treatment care, increasing patient compliance with aftercare instructions.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Education
High School Diploma -
Elizabeth Seton High School
Bladensburg, MDSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Timeline
Sales Associate
Hallmark Gold Crown
10.2024 - Current
Patient Care Coordinator
Horizon Family Dental Care
06.2022 - 06.2024
High School Diploma -
Elizabeth Seton High School