Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ave Maria Wallace

Silver Spring

Summary

Veterinary Diagnostic and Pharmaceutical Sales Manager with a proven track record at Antech Diagnostics, excelling in relationship building and consultative selling. Leveraged extensive veterinary market awareness to consistently exceed sales targets, driving increase in secured revenue. Proficient in CRM and Salesforce, complemented by strong presentation skills, fostering trust and loyalty among veterinary professionals. Passionate about Veterinary Medicine and my role as a professional in the industry, along with my ability to foster a positive relationship with Veterinary Clinics and the corporate entity that I work for. My goal is to marry "good business, and good medicine" while increasing revenue for my employer, and the clients that I work with.

Overview

17
17
years of professional experience

Work History

Diagnostics Sales Manager

Antech Diagnostics
05.2018 - 05.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent
  • Attended industry conferences or trade shows representing the company as a knowledgeable Pet Nutrition Ambassador, expanding professional network connections within the field.
  • Organized and Hosted Quarterly Business reviews and growth consultations to review clinic progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated Laboratory Service Contracts with terms for maximum company profitability.
  • Attended industry events and conferences to drive brand awareness and visibility within the regional market.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.

Compounding Pharmacy Manager

Center Pet Pharmacy
05.2012 - 05.2013
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians
  • Team lead in implementation of pilot program to launch National Pharmacy partnerships
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among national accounts for Veterinary Clinics

Pet Nutrition Specialist

Dialogue Marketing- Iams Eukanuba
03.2011 - 08.2012
  • Increased sales through effective product displays and strategic placement within the store.
  • Educated pet owners on the benefits of proper nutrition, fostering a deeper understanding of the impact of diet on overall wellness.
  • Organized in-store events showcasing new products and offering free consultations for interested pet owners.

Pet Nutrition Ambassador

Hill's Pet Nutrition Inc.
06.2010 - 05.2011
  • Increased sales of premium pet food products through effective product education and demonstrations.
  • Analyzed market trends to stay informed on the latest developments in pet nutrition research and industry news.
  • Developed strong relationships with customers and their pets, fostering trust and loyalty to the store.
  • Exceeded Quarterly Sales Performance Targets
  • Attended industry conferences or trade shows representing the company as a knowledgeable Pet Nutrition Ambassador, expanding professional network connections within the field.

Peer Review Coordinator

National Institutes of Health, NIH
01.2008 - 06.2010
  • Coordination of Expert Peer Review Panels including locating and screening PHD reviewers
  • Federal Grant application processing

Education

Master of Science - Veterinary Forensics

University of Florida
Gainesville, FL

MBA - Health Care Administration

Davenport University
Grand Rapids, MI
05-2018

Bachelor of Science - Biochemistry

Howard University
Washington DC
05-2010

Bachelor of Science - Architecture And Animal Science

University Of Maryland College Park
College Park, MD
05-2000

Skills

  • Relationship Building with Veterinary Clinics to leverage consultative selling techniques to drive territory growth in the sales of Veterinary Products and Services
  • Power Point proficient and comfortable with presenting to large groups of DVMS and Veterinary Professionals
  • CRM and Salesforce Proficient
  • Excel Proficient
  • Veterinary Market Awareness (business models of privately owned and corporate entities and vendors)
  • Clinical Experience and Extensive engagement with Veterinary Professionals in the Washington DC, Maryland, VA area
  • Extensive Medical knowledge in the field of Veterinary Medicine and ability to have peer to peer conversations with Veterinary Professionals
  • Ability to access and understand target sales goals with a passion for driving results through interactions that will provide applicable knowledge about Veterinary Products and Services
  • Ability to exceed sales target goals and revenue growth

Timeline

Diagnostics Sales Manager

Antech Diagnostics
05.2018 - 05.2025

Compounding Pharmacy Manager

Center Pet Pharmacy
05.2012 - 05.2013

Pet Nutrition Specialist

Dialogue Marketing- Iams Eukanuba
03.2011 - 08.2012

Pet Nutrition Ambassador

Hill's Pet Nutrition Inc.
06.2010 - 05.2011

Peer Review Coordinator

National Institutes of Health, NIH
01.2008 - 06.2010

Master of Science - Veterinary Forensics

University of Florida

MBA - Health Care Administration

Davenport University

Bachelor of Science - Biochemistry

Howard University

Bachelor of Science - Architecture And Animal Science

University Of Maryland College Park

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Ave Maria Wallace