Averi Campbell
Dundalk
Summary
Self-motivated professional highly experienced in patient services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Dental Designs of White Marsh
White Marsh
07.2023 - Current
- Greeted patients warmly and ensured a positive overall experience.
- Coordinated appointment scheduling with Open dental practice management software to optimize patient flow.
- Answered phone calls and responded to patient inquiries effectively.
- Scheduled routine cleanings and dental treatment.
- Worked directly with patients reviewing treatment plans and financial cost.
- Processed insurance payments and monitored patient account balances to ensure accurate billing.
- Maintained cleanliness and organization of reception area to enhance patient comfort and experience.
Warehouse Administrative Assistant
Superior Brokerage Services
Rosedale
01.2022 - 07.2023
- Managed inventory records using warehouse management systems. (AS400)
- Coordinated shipping schedules with logistics teams daily.
- Processed incoming orders and updated database entries accurately.
- Managed daily correspondence between internal departments and external clients.
Store Manager
Journeys Shoes
Towson
08.2019 - 01.2022
- Led daily operations to ensure smooth store functionality.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory levels to optimize product availability.
- Developed staff schedules to meet business needs effectively.
- Trained and mentored staff on customer service standards.
- Recruited, trained and supervised new employees.
Education
Patapsco High School
Dundalk, MDSkills
- Customer service
- Office administration
- Attention to detail
- Verbal and written communication
- Office organization
- Data entry
Certification
- CPR certified
References
References available upon request.
Timeline
Front Desk Receptionist
Dental Designs of White Marsh
07.2023 - Current
Warehouse Administrative Assistant
Superior Brokerage Services
01.2022 - 07.2023
Store Manager
Journeys Shoes
08.2019 - 01.2022
Patapsco High School