Summary
Overview
Work History
Education
Skills
Timeline
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Ayana Williams

Fort Meade

Summary

Proactive and customer-focused, excelled at Starbucks by enhancing sales through personalized beverage creation and maintaining cleanliness standards. Demonstrated exceptional time management and verbal communication, creating a positive team environment. Skillfully balanced high-quality service with efficiency, significantly contributing to customer satisfaction and safety.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
07.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Bagger

Defense Commissary Agency
08.2022 - 01.2025


  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Minimized bag usage, correctly assessing number of bags needed for each transaction.
  • Enhanced store cleanliness, regularly clearing checkouts and disposing of trash and debris.

Education

Meade Senior High School
06.2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cleanliness
  • Safe food handling
  • Verbal and written communication
  • Adaptable and flexible
  • Multitasking
  • Organizational skills
  • Quality control

Timeline

Barista

Starbucks
07.2024 - Current

Bagger

Defense Commissary Agency
08.2022 - 01.2025

Meade Senior High School
Ayana Williams