Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Ayssa Nader

Sykesville

Summary

Dedicated animal care professional with extensive experience in equine management, including stall maintenance, hoof care, and grooming. Currently providing dog bathing services while seeking a veterinary position closer to home. Licensed EMT with volunteer experience at Sykesville Fire Department, demonstrating a commitment to community service and emergency response. Aspiring to advance into nursing school to further enhance skills in human care.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Dog Bather

PetSmart Charities
Westminster
03.2025 - Current
  • Bathed dogs using appropriate techniques and supplies for cleanliness and comfort.
  • Maintained grooming area to ensure a safe and sanitary environment for pets.
  • Assisted customers with questions about pet care and grooming services offered.
  • Dried and brushed dogs post-bathing to enhance their appearance and coat health.
  • Followed safety protocols to protect animals during grooming procedures.
  • Handled various dog breeds, adapting bathing techniques to meet individual needs.
  • Educated pet owners on proper at-home care practices for their dogs' hygiene needs.
  • Assisted in bathing dogs that were difficult to handle or had special needs.
  • Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
  • Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
  • Provided nail trims and ear cleaning as requested by the customer.
  • Monitored animals for signs of distress or discomfort during bath time.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Greeted customers warmly upon arrival.
  • Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.

Receptionist

Elements Of Style Salon
Eldersburg
05.2024 - 02.2025
  • Greeted clients warmly and ensured a positive first impression.
  • Managed incoming calls and scheduled appointments efficiently.
  • Maintained cleanliness and organization of the reception area.
  • Assisted clients with product inquiries and service information.
  • Coordinated with stylists to confirm daily schedules and client needs.
  • Processed payments and handled cash transactions accurately.
  • Developed strong relationships with clients through friendly communication.
  • Utilized salon software to update client records and appointment details.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Processed payments and updated accounts to reflect balance changes.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Sorted incoming mail and directed to correct personnel each day.
  • Assisted with special projects assigned by management when required.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Prepared welcome packages for new hires.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Education

High School Diploma -

University of Maryland, College Park
College Park, MD
05-2021

Skills

  • Dog grooming techniques
  • Animal handling
  • Customer service
  • Appointment scheduling
  • Pet care education
  • Client relationship management
  • Emergency Medical Technician

Affiliations

  • Enjoy hanging out with friends and family out side of work
  • Constant cuddles with my dog

Certification

  • Maryland Certified and Nationally registered EMT

Timeline

Dog Bather

PetSmart Charities
03.2025 - Current

Receptionist

Elements Of Style Salon
05.2024 - 02.2025

High School Diploma -

University of Maryland, College Park

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Ayssa Nader