Azalea Brown
Silver Spring
Summary
Dedicated and adaptable young professional exhibiting proactive attitude and rapid learning capabilities
Overview
8
8
years of professional experience
Work History
Cashier/Lead Barista/Assistant Pastry Chef
Summer House
North Bethesda
08.2020 - 02.2025
- Supervised cashier team during peak hours to ensure efficient service.
- Trained new cashiers on register operations and customer interaction.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Prepared and served high-quality coffee beverages to customers.
- Assisted in the preparation of baked goods including English muffins, cookies, pastries, cakes daily.
- Assisted with plating and serving desserts.
- Rotated and organized stock in refrigerator and freezer to minimize waste.
- Baked gluten-free and other goods with ingredient limitations to meet dietary restrictions.
- Aided with custom cake creation and decoration by mixing custom-colored fondant.
- Managed multiple tasks simultaneously while maintaining accuracy in all duties assigned by Head Pastry Chef.
- Assisted head pastry chef in creating attractive displays for pastry items at special events.
- Sliced fruits, vegetables and meats for use in food service.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Oversaw pastry production for catering, pick-up orders and in-store customers.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Cashier / Pharmacy Clerk
Giant Food Stores
Bethesda
01.2020 - 11.2020
- Processed customer transactions efficiently at cash register.
- Stocked shelves with merchandise when needed.
- Learned roles of other departments to provide coverage and keep store operational.
- Supported pharmacy staff by organizing prescription orders and supplies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed medication orders accurately for customer pick-up.
- Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
Cashier
Dunkin' Donuts
Rockville
02.2018 - 01.2020
- Processed customer orders accurately and efficiently.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the work area.
- Assisted in training new cashiers on store procedures.
- Prepared and served high-quality coffee beverages to customers daily.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Sales Associate
TJ Maxx, TJX Companies
Greensburg
10.2017 - 01.2018
- Assisted customers in finding merchandise and provided product knowledge.
- Managed inventory levels and organized stockroom for efficient access.
- Processed transactions accurately using point-of-sale system.
- Maintained store appearance and ensured cleanliness throughout the sales floor.
- Trained new associates on store policies and operational procedures.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Received and displayed product shipments on store retail shelves upon delivery.
Crew Member
Wendys
Shelton
05.2017 - 08.2017
- Provided excellent customer service in a fast-paced restaurant environment.
- Operated kitchen equipment to prepare food items according to company standards.
- Maintained cleanliness and organization of the dining area and kitchen space.
- Followed safety protocols to handle food safely and prevent cross-contamination.
- Managed cash register operations, processing customer transactions accurately and efficiently.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Education
High School Diploma -
Shelton High School
Shelton 06-2016
Some College (No Degree) - Social Work
Seton Hill University
Greensburg, PASkills
- Attention to detail
- Effective communication
- Maintaining cleanliness
- POS system proficiency
- Positive attitude
- Punctual and reliable
- Empathy and patience
- Heavy lifting
Timeline
Cashier/Lead Barista/Assistant Pastry Chef
Summer House
08.2020 - 02.2025
Cashier / Pharmacy Clerk
Giant Food Stores
01.2020 - 11.2020
Cashier
Dunkin' Donuts
02.2018 - 01.2020
Sales Associate
TJ Maxx, TJX Companies
10.2017 - 01.2018
Crew Member
Wendys
05.2017 - 08.2017
High School Diploma -
Shelton High School
Some College (No Degree) - Social Work
Seton Hill University