Barbara Dahan
Berlin
Summary
Accomplished Revenue Specialist and Police Records Supervisor with a proven track record at the Town of Ocean City. Excelled in streamlining operations, enhancing financial reporting accuracy, and leading teams effectively. Skilled in Microsoft Excel and adept at analytical decision-making. Demonstrated excellence in fostering inter-agency relationships and optimizing resource allocation.
Overview
44
44
years of professional experience
Work History
Revenue Specialist
Town of Ocean City
01.1981 - 10.2024
- Process & account for daily cash receipts in various billing programs including, Water/Sewer, Licenses,tax and Miscellaneous Receivables. Prepares various billings for mailing and post payments to accounts as they are received. procedures for accurate financial reporting within strict deadlines.
- Prepare property transfer information on outstanding accounts providing to attorneys and title companies for transfer of properties.
- Answers a variety of customer inquiries & complaints on accounts. Analyze these accounts checking for accuracy and advise customers of new findings if applicable.
- Assists licensing department with customer inquiries on licensing reguations within the City.
- Prepares correspondence and documents and spreadsheets in Microsoft Word and Excel.
Police Records Supervisor
Town of Ocean City
04.1988 - 01.1991
- Oversaw all activities relative to records maintenance and supervise and/or schedule a staff of 9-17, considering the seasonal curve. Delegate work flow for expediency.mplemented new software solutions that streamlined workflows and increased operational efficiency in managing police records.
- Maintained confidentiality of sensitive information, adhering to legal guidelines and department policies.
- Managed budget allocations for the Records Division, optimizing resource utilization while maintaining effective operations.
- Fostered positive relationships with external agencies such as courts and other law enforcement organizations, facilitating efficient information exchange.
- Practiced attention to detail, confidentiality, leadership and motivation skills. Coordinate and implement communicatons skills.
- Prepare various reports on crime statistics, and submitting the information to State and Local Government.
Education
Associate of Arts - Law Enforcement
Work Wic Tech Community College
Salisbury, MD08-1978
Skills
- Microsoft Excel expertise
- Invoice processing
- Analytical talents, decision making abilities and leadership qualities
- Payment processing
Accomplishments
- Supervised team of 9-17 staff members.
- Used AS 400 and Microsoft Excel to develop tracking various types of information.
- Achieved high performance levels by completing office tasks with accuracy and efficiency.
Timeline
Police Records Supervisor
Town of Ocean City
04.1988 - 01.1991
Revenue Specialist
Town of Ocean City
01.1981 - 10.2024
Associate of Arts - Law Enforcement
Work Wic Tech Community College
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