BARBARA Ponte
NorthEast
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
27
27
years of professional experience
Work History
Wellness Center Manager
Northbay Adventure Camp
07.2022 - 06.2023
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- First Aid to school children attending camp-along with evaluation to need to be sent to Urgent care
- Managed daily operations for optimal efficiency,
RN
Fresenius Medical Care NA
10.2020 - 08.2022
- Charge nurse responsibility for evening shift. Assessing patients and their need to have extra fluid removed as needed. Communicate with Nurse Practitioners and Physicians.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Work with Clinic Manager to assist with projects and activities
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Provided direct patient care, stabilized patients and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Clinic Manager
American Renal Association
09.2014 - 07.2020
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing a shift of 12 patients for each of 2 shifts 3 days a week.
- Performed patient assessments and contributed to development of interdisciplinary care plans.
- Built relationships with physicians to create steady referral pipeline.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Prepared and retained records, files and reports according to various government and practice standards.
Registered Nurse
Fresenius Medical Care NA
04.1996 - 07.2014
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Charge Nurse and Clinic Manager during this employment.
Education
Bachelor of Science - Nursing
Wilmington University
New Castle, DE12.2000
Associate of Science - Nursing
Delaware Technical And Community College - Stanton
Stanton, DE06.1994
Skills
- Patient Examination
- Monitoring Vital Signs
- Documentation
- Scheduling and Coordinating
Timeline
Wellness Center Manager
Northbay Adventure Camp
07.2022 - 06.2023
RN
Fresenius Medical Care NA
10.2020 - 08.2022
Clinic Manager
American Renal Association
09.2014 - 07.2020
Registered Nurse
Fresenius Medical Care NA
04.1996 - 07.2014
Bachelor of Science - Nursing
Wilmington University
Associate of Science - Nursing
Delaware Technical And Community College - Stanton
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