Barbara Valentino
Oxford,MA
Summary
Experienced transportation professional with a proven track record at Accord Adult Day Center, excelling in safe driving practices and customer service. Recognized for adaptability in navigating changing routes and enhancing passenger experiences. Committed to reliability and punctuality, ensuring timely and efficient transport for individuals with diverse needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Van Driver
Accord Adult Day Center
06.2022 - Current
- Operated delivery vehicle efficiently, ensuring timely transport of goods.
- Adhered to safety protocols while navigating diverse road conditions.
- Conducted routine vehicle inspections, maintaining operational readiness.
- Assisted in loading and unloading passengers with varying degree of disabilities
- Demonstrated adaptability in responding to unexpected route changes.
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
Paratransit Driver
Town of Oxford
07.2018 - 05.2021
- Ensured timely and safe transport for individuals with disabilities and elderly residents.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Assisted passengers with boarding, securing mobility aids, and providing exceptional customer service.
- Collaborated with dispatchers to optimize routes and improve operational efficiency during peak hours.
- Monitored traffic conditions to make real-time adjustments for efficient route management.
- Developed rapport with passengers to enhance their travel experience while ensuring compliance with regulations.
- Maintained full understanding of local roads and traffic patterns.
- Worked different route every day based on changing passenger locations and destinations.
- Boosted customer satisfaction through professional communication, courteous service, and prompt assistance in resolving issues or concerns.
Lunch/ Recess /School Bus Monitor
Town of Oxford
08.2017 - 07.2018
- Supervised student behavior during bus rides to ensure safety and compliance with transportation policies.
- Communicated effectively with parents and school staff regarding student conduct and transportation issues.
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Implemented safety protocols, including emergency procedures, to enhance student protection during transit.
- Guided students in boarding and exiting the bus safely, fostering a secure environment.
Transportation Coordinator
Van Pool Transportation
03.2017 - 07.2017
- Coordinated transportation logistics to optimize route efficiency and reduce operational costs.
- Managed scheduling and dispatch of vehicles, enhancing resource allocation across multiple projects.
- Implemented process improvements that streamlined communication between drivers and management teams.
- Responsible for routing and maintaining open lines of communication with drivers under my supervision
- General office and customer service duties
School Van Driver
Van Pool Transportation
07.2013 - 03.2017
- Ensured safe transportation of students to and from school, adhering to all traffic regulations.
- Conducted routine vehicle inspections and maintenance checks for optimal safety and performance.
- Managed daily schedules to ensure timely pick-up and drop-off of students at designated locations.
- Communicated effectively with parents and school staff regarding student transportation needs and any issues encountered.
- Mentored new drivers on best practices for student interaction and vehicle operation procedures.
- Improved route efficiency by analyzing traffic patterns, resulting in reduced travel times for student pickups.
- Completed accurate records of daily mileage logs, maintenance checks, and incident reports as required by school policy.
- Developed strong rapport with students to create a positive atmosphere within the school van setting.
- Demonstrated punctuality consistently in arriving at designated stops according to schedule requirements.
Education
Lawrence High School
Lawrence MAAssociate of Science - Baking & Pastry Arts
Johnson & Wales University
Providence, RI05-1994
Skills
- Conflict resolution techniques
- Customer service
- Strong communication skills
- Safe driving practices
- Reliability and punctuality
- Adaptable to changing conditions
Certification
CPR/ First Aid
Timeline
Van Driver
Accord Adult Day Center
06.2022 - Current
Paratransit Driver
Town of Oxford
07.2018 - 05.2021
Lunch/ Recess /School Bus Monitor
Town of Oxford
08.2017 - 07.2018
Transportation Coordinator
Van Pool Transportation
03.2017 - 07.2017
School Van Driver
Van Pool Transportation
07.2013 - 03.2017
Lawrence High School
Associate of Science - Baking & Pastry Arts
Johnson & Wales University
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