Barry Greene
Baltimore
Summary
Dynamic and results-driven professional with extensive experience at Schmidt Baking, excelling in assembly line production and quality control. Proven ability to enhance team productivity while maintaining safety protocols. Skilled in equipment operation and conflict resolution, fostering a collaborative work environment that drives success and efficiency.
Overview
15
15
years of professional experience
Work History
Assembly Line Worker
Schmidt Baking
09.2020 - Current
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Car Washer Supervisor
Elite Detailing Services
02.2016 - 03.2020
- Answered customer questions on pricing, products, procedures, and materials used.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Cleaned wash equipment after shift and confirmed proper storage.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
- Greeted customers and guided cars into washing and detailing area.
- Pressure washed car exterior, wheel wells, and tires.
Customer Service Representative
Veolia Transportation
04.2010 - 08.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
Education
High School Diploma -
Northwestern Senior High School
6900 Park Heights Ave 06-2000
Skills
- Product assembly
- Assembly and production
- Production lines
- Repetitive work
- Quality control
- Hand-eye coordination
- Safety protocols
- Quality inspections
Timeline
Assembly Line Worker
Schmidt Baking
09.2020 - Current
Car Washer Supervisor
Elite Detailing Services
02.2016 - 03.2020
Customer Service Representative
Veolia Transportation
04.2010 - 08.2014
High School Diploma -
Northwestern Senior High School
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