Beck Bentz
Smithsburg
Summary
Hard working, motivated and outgoing individual who is a people person and can talk to anyone. Love interacting with new people and gaining new experience through work. Great customer service can make someone's day and I believe that's the goal in any position I'm in.
Overview
5
5
years of professional experience
Work History
Barista
Frederick Coffee Company
Frederick
07.2024 - 04.2025
- Craft beverages to the customers specifications and offer recommendations if needed.
- Prepare food items in a timely manner.
- Unload orders in the back of house.
- Maintain a clean workspace and customer area.
- Give great customer service, smile, make a connection with the guests.
Barista
Starbucks
Frederick
06.2022 - 03.2024
- Craft beverages and prepare food.
- Handle customer orders and money at the registers.
- Create a connection with the customers.
- Make sure the store is clean and organized.
Team Member/Customer Service TM
Target
Frederick
06.2021 - 09.2021
- Check guests out on registers.
- Fulfill orders around the store and prepare orders for guests to pick up.
- Help customers with returns and other customer service related tasks.
- Greet customers around the store and give amazing customer service.
- Help unload products around the store if needed.
Sales Associate/Customer Service
Marshalls/Homegoods
Frederick
01.2020 - 05.2021
- Ring customers up on registers.
- Handle returns and other customer needs.
- Greet customers at the front of the store and help them if needed.
- Restock and organize areas of the store.
- Unload trucks in back of house.
- Handle cash and if needed help in cash office in the mornings.
- Give the best customer service.
Education
High School -
Catoctin High School
Thurmont, MDSkills
- Customer service
- Communication
- Adaptability
- Barista training
- Serving
- Cash register/ POS training
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Customer engagement
- Friendly and outgoing
- Sales expertise
- Positive and professional
- Situational awareness
Timeline
Barista
Frederick Coffee Company
07.2024 - 04.2025
Barista
Starbucks
06.2022 - 03.2024
Team Member/Customer Service TM
Target
06.2021 - 09.2021
Sales Associate/Customer Service
Marshalls/Homegoods
01.2020 - 05.2021
High School -
Catoctin High School