Behnam Sohrabi
Silver Spring
Summary
Enthusiastic student with superior skills in working in both team-based and independent capacities. Strong analytical thinker and problem solver, quick to learn new processes. Bringing a strong work ethic and excellent organizational skills to any setting. Dynamic professional with a proven track record at Professional Auto Glass, adept in payroll management and customer service, showcasing leadership and entrepreneurial skills.
Overview
5
5
years of professional experience
Work History
Glassman, Schedule/Payroll Manager, Receptionist
Professional Auto Glass
Riverdale
12.2019 - Current
- Conducted windshield and back glass replacement services both in-store and via mobile.
- Developed payroll policies and procedures to ensure consistent and fair employee compensation.
- Calculated overtime, vacation sick hours, and other categories of time.
- Assisted with customer requests and answered questions to improve satisfaction.
- Spoke to customers and engaged in conversation through use of effective people skills.
- Provided excellent service and attention to customers through phone conversations.
Education
Some College (No Degree) - Major: Biological Sciences
University of Maryland, Baltimore County
Baltimore, MD05-2027
Skills
- Co-Owner of 5601 LLC
- Fluent in Farsi and Kurdish
- Laboratory techniques
- Data analysis
- Public speaking experience
- Quality control
- Research methods
- Customer service
References
References available upon request.
Timeline
Glassman, Schedule/Payroll Manager, Receptionist
Professional Auto Glass
12.2019 - Current
Some College (No Degree) - Major: Biological Sciences
University of Maryland, Baltimore County
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