Beleen Asanji
Laurel
Summary
Detail-oriented supervisor with proven expertise in team leadership, customer relationship management, and inventory control. Committed to driving operational efficiency and enhancing employee performance through effective training and development programs.
Overview
12
12
years of professional experience
Work History
Supervisor
Sodexo USA
eastpiont
07.2024 - Current
- Supervised daily operations, enhancing service delivery and maintaining quality standards.
- Trained new employees on company policies and operational procedures.
- Assisted in managing inventory levels to maintain adequate supplies for services.
- Implemented safety protocols to promote a secure working environment.
- Resolved customer inquiries and complaints promptly and professionally.
- Collaborated with management to streamline workflow processes, increasing team efficiency.
Branch Manager
BELTCOM GROUP PLC
BUEA
03.2019 - 04.2024
- Managed daily operations to maintain seamless branch functionality.
- Led team meetings to clarify staff goals and responsibilities.
- Developed training programs to enhance employee skills and performance.
- Implemented inventory management systems for effective stock control.
- Analyzed sales reports to identify trends and drive strategic decisions.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations, integrating customer service, human resources, sales, and marketing activities.
Entrepreneur
Bk Enterprises
Kumba
01.2014 - 06.2023
- Developed innovative business strategies that increased market presence and improved customer engagement.
- Negotiated contracts with customers, vendors, and partners to secure favorable terms and strengthen business relationships.
- Maintained relationships with key clients to secure repeat business.
- Collaborated with cross-functional teams to create compelling marketing campaigns and promotions.
- Set direction to establish desired image for business.
Education
Master of Science - Digital Marketing
Western Governors University
Salt Lake City, UT10-2025
MBA - Banking And Finance
H.I.M.S
Buea12-2021
Bachelor of Science - Banking And Finance
University of Bemenda
Bamenda04-2015
Skills
- Customer relationship management
- Inventory management
- Team leadership
- Task delegation
- Process improvement
- Attention to detail
- Business administration
- Change management
- Negotiation
- Employee motivation
Timeline
Supervisor
Sodexo USA
07.2024 - Current
Branch Manager
BELTCOM GROUP PLC
03.2019 - 04.2024
Entrepreneur
Bk Enterprises
01.2014 - 06.2023
Master of Science - Digital Marketing
Western Governors University
MBA - Banking And Finance
H.I.M.S
Bachelor of Science - Banking And Finance
University of Bemenda