Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Beltus Essien

Hyattsville

Summary

Dynamic Case Manager with Creative Pathways INC, skilled in crisis intervention and client needs assessments. Proven track record in developing individualized care plans and facilitating effective communication among stakeholders. Adept at conflict resolution and maintaining documentation accuracy, ensuring clients receive essential support and resources for improved outcomes.

Overview

2
2
years of professional experience

Work History

Case Manager

Creative Pathways INC
Washington
04.2025 - Current
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Conducted home visits to assess the safety of living environments for clients.
  • Developed individualized care plans with input from clients and their families.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Participated in professional development activities related to case management best practices.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Monitored client progress through regular follow-up contacts.
  • Provided crisis intervention support for clients in emergency situations.
  • Compiled reports on cases and submitted them to supervisors as required.

Housing Case Manager

Preventive
Washington
03.2024 - 02.2025
  • Educated landlords about tenant rights and responsibilities under applicable state laws.
  • Maintained updated knowledge of local resources available to assist individuals with housing needs.
  • Advised tenants on landlord-tenant disputes, lease agreements, and other legal matters related to housing.
  • Conducted assessments of client’s needs and developed individual service plans to meet those needs.
  • Identified potential sources of funding for rental assistance programs and other services offered through the agency.
  • Provided crisis intervention services when needed including emergency financial assistance, eviction prevention, Mental health referrals.
  • Collaborated with partner organizations to coordinate services for clients experiencing homelessness or at risk of becoming homeless.
  • Negotiated leases with landlords on behalf of clients and provided ongoing support throughout the tenancy period.

Community Support Worker

NextEra
Maryland
05.2023 - 01.2024
  • Demonstrated excellent organizational skills by accurately documenting client progress and interactions.
  • Explored creative problem-solving strategies with clients in order to improve outcomes.
  • Conducted home visits to assess living conditions and provide assistance as needed.
  • Coordinated transportation for medical appointments or other necessary outings.
  • Monitored medication compliance and reported any changes in behavior or symptoms.
  • Provided compassionate, empathetic care to individuals with mental health issues.
  • Supported clients through crisis situations utilizing de-escalation techniques.
  • Developed individualized plans for clients and monitored progress towards goals.
  • Supported clients during medical appointments, advocating on their behalf when needed.

Education

High School Diploma -

University of Buea
Buea, Southwest

Skills

  • Client needs assessments
  • Conflict resolution
  • Case management
  • Crisis intervention
  • Documentation accuracy
  • Transportation coordination
  • Life skills training
  • Behavioral support

Languages

English
Professional

Affiliations

  • MicroSoft words
  • Word Processor
  • Spreadsheet
  • PowerPoint
  • SAP
  • Citrix

References

References available upon request.

Timeline

Case Manager

Creative Pathways INC
04.2025 - Current

Housing Case Manager

Preventive
03.2024 - 02.2025

Community Support Worker

NextEra
05.2023 - 01.2024

High School Diploma -

University of Buea

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Beltus Essien