Benjamin Moore
Upper Marlboro
Summary
Dynamic and results-driven professional with extensive experience at Barnes and Noble College, adept at streamlining customer service processes and resolving complaints efficiently. Proven organizational skills and expertise in chemical handling ensure a clean and safe environment. Recognized for multitasking abilities and maintaining high standards in fast-paced retail settings.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Houey's shaved Ice
Upper Marlboro
05.2022 - 07.2022
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Stocking Associate
Family Dollar
Baltimore
10.2021 - 03.2022
- Unloaded delivery trucks and verified contents against invoices.
- Checked expiration dates on perishable items to ensure freshness.
- Verified that orders matched pick tickets prior to loading them onto delivery trucks.
- Inspected returned merchandise for damage prior to restocking shelves.
Customer Service Representative
Barnes and Noble College
Baltimore
08.2021 - 09.2021
- Implemented innovative methods for streamlining the customer service process.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved customer complaints promptly and efficiently.
Retail Worker
Krispy Kreme
Upper Marlboro
10.2020 - 03.2021
- Assisted customers at front and drive-through, ensuring satisfaction and efficient service.
- Maintained cleanliness in front area by wiping counters and refilling ice.
- Handled sanitation tasks, including washing dishes and taking out trash.
Dishwasher
Dog Pound
Upper Marlboro
07.2019 - 08.2019
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Scraped, washed and efficiently restocked dishwasher, utensils and glassware to keep the kitchen ready for customer demands.
- Moved items from the main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff and efficiency.
Education
BBA - Business
Morgan State University
Baltimore, MD05-2025
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD06-2021
Skills
- Efficient
- Data analysis
- Equipment troubleshooting
- Organizational skills
- Multitasking ability
- Chemical handling
- Cleaning and sanitizing
- Heavy lifting
- Supply chain management
Hobbies and Interests
- Play basketball
- I go to the gym frequently
Languages
English
Native/ Bilingual
Japanese
Elementary
Timeline
Customer Service Cashier
Houey's shaved Ice
05.2022 - 07.2022
Stocking Associate
Family Dollar
10.2021 - 03.2022
Customer Service Representative
Barnes and Noble College
08.2021 - 09.2021
Retail Worker
Krispy Kreme
10.2020 - 03.2021
Dishwasher
Dog Pound
07.2019 - 08.2019
BBA - Business
Morgan State University
High School Diploma -
Dr. Henry A. Wise Jr. High School
Similar Profiles
Eric ElliottEric Elliott
Owner Operator at Pirate Ice Shaved IceOwner Operator at Pirate Ice Shaved Ice
Kade JeffersKade Jeffers
Team Member at Tikiz Shaved Ice & Ice CreamTeam Member at Tikiz Shaved Ice & Ice Cream
Roshard RolleRoshard Rolle
Marketing Manager at Tikiz Shaved Ice & Ice CreamMarketing Manager at Tikiz Shaved Ice & Ice Cream
Jalen GrahamJalen Graham
Sales Associate at Aldi Distribution CenterSales Associate at Aldi Distribution Center
Nelson SpruillNelson Spruill
Tech Sales at PayMoreTech Sales at PayMore