Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Phimphanh

Freelance Agent
Middle River,MD

Summary

I’ve helped with several home remodeling projects, always making sure the work was done right and on time. No matter the job, I’ve focused on keeping customers happy through clear communication and dependable service. I’ve also been known for keeping things clean, staying productive, and being someone the team can count on.

Overview

7
7
years of professional experience

Work History

Sales Associate

7-eleven
Essex, Maryland
06.2018 - 01.2025
  • Handled point-of-sale transactions with accuracy and efficiency
  • Restocked and organized inventory to optimize store presentation
  • Maintained store cleanliness and compliance with safety protocols

Associate Ambassador

Amazon Inc
Sparrows Point, Maryland
12.2023 - 09.2024
  • Delivered exceptional customer support and assistance within a warehouse setting
  • Supported operational efficiency by coordinating daily workflows
  • Collaborated with teammates to meet productivity goals
  • Resolved customer inquiries and issues with professionalism and clarity

Delivered Exceptional Customer Support and Assista

Soutsakhone Khambay
Springfield, VA
07.2022 - 11.2023
  • Independently managed residential and commercial remodeling projects
  • Oversaw project timelines, budgeting, and client communication
  • Maintained a reputation for reliability, quality work, and client satisfaction

Team Member

McDonald's
06.2018 - 04.2019
  • Delivered fast, accurate service in a high-volume restaurant setting
  • Maintained cleanliness and upheld food safety and hygiene standards
  • Ensured team cohesion and smooth order fulfillment

Education

High School Diploma -

Perry Hall High School
Perry Hall, United States
05.2001 -

Associate of Science - Computer Science

The Community College of Baltimore County
Catonsville, MD
05.2001 -

Skills

  • Customer Service & Communication

  • Budgeting & Scheduling

  • Microsoft Office Suite

  • Inventory & Cash Handling

  • Remodeling & Contracting Work

  • Team Collaboration

Timeline

Associate Ambassador

Amazon Inc
12.2023 - 09.2024

Delivered Exceptional Customer Support and Assista

Soutsakhone Khambay
07.2022 - 11.2023

Sales Associate

7-eleven
06.2018 - 01.2025

Team Member

McDonald's
06.2018 - 04.2019

High School Diploma -

Perry Hall High School
05.2001 -

Associate of Science - Computer Science

The Community College of Baltimore County
05.2001 -
Benjamin PhimphanhFreelance Agent