Berlin Chukwudum
Hagerstown
Summary
A seasoned Transportation Area Manager at Amazon, I excel in driver management and logistics functions, showcasing a strong blend of leadership and self-motivation. My tenure is marked by a 20% improvement in delivery efficiency and fostering a culture of safety and collaboration, leveraging expertise in transportation regulations and tire installation to drive operational excellence.
Overview
6
6
years of professional experience
Work History
Transportation Area Manager
Amazon
05.2022 - Current
- Oversaw fleet management activities, ensuring optimal vehicle utilization and timely maintenance services for uninterrupted operations.
- Established strong relationships with carriers to secure competitive rates for outsourced shipping needs when required.
- Collaborated with leadership on quality and customer experience metrics and addressed root causes of problem areas.
- Conducted regular performance reviews of transportation personnel, identifying areas for professional development opportunities or improvement plans.
- Drove process improvement efforts and implementation of business processes and technical solutions.
- Continuously assessed transportation processes and procedures to identify areas of potential risk, implementing corrective measures as needed to maintain a safe working environment.
- Implemented standard work policies and instituted team leadership processes to streamline operational logistics.
- Managed a team of drivers, fostering a positive work environment that encouraged collaboration and high performance.
- Developed key performance indicators to measure success of transportation operations, driving continuous improvement efforts.
- Supervised assigned drivers and administered counseling, reviews and disciplinary action in adherence with company policy.
- Coordinated cross-functional efforts between warehouse personnel and drivers to expedite order processing and minimize transit times.
- Oversaw team of 15 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Developed and maintained knowledgeable and productive team of employees.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Transportation Lead
Amazon
08.2021 - 05.2022
- Served as a key liaison between internal departments, including procurement, inventory management, and sales to coordinate seamless interdepartmental operations.
- Mentored junior team members, providing guidance on best practices in transportation logistics.
- Reduced transportation costs through effective negotiation with carriers and optimizing load capacities.
- Developed detailed contingency plans to ensure minimal disruption during unexpected events or delays.
- Increased on-time deliveries with proactive communication between drivers, dispatchers, and customers.
- Coordinated cross-functional teams to ensure seamless execution of complex transportation projects from start to finish.
Transportation Specialist
Amazon
04.2019 - 08.2021
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Improved yard efficiency by implementing proper time management and organizational skills.
- Promoted a clean workspace through proactive litter removal and general upkeep of the yard area.
- Safely operated yard trucks, minimizing accidents and damage to property or equipment.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Increased accuracy in trailer placement by carefully following instructions from supervisors or dispatchers.
- Performed various administrative duties including data entry, filing paperwork related with transportation documents.
- Demonstrated flexibility adapting to shift changes, last-minute schedule modifications and fluctuating demands in a fast-paced environment.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Tire Technician
Mavis Tire
11.2018 - 05.2019
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
Warehouse Worker
Amazon
10.2018 - 04.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50lbs pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Bachelor of Arts - Theatre And Film Studies
University of Portharcourt
Rivers, Nigeria07-2016
Skills
- Delivery issues resolution
- Driver Management
- Shipping regulations
- Tire installation
- Logistics functions
- Tire balancing
- Tire mounting
- Self-motivated and disciplined
- Transportation regulations
- Wheel balancing
Timeline
Transportation Area Manager
Amazon
05.2022 - Current
Transportation Lead
Amazon
08.2021 - 05.2022
Transportation Specialist
Amazon
04.2019 - 08.2021
Tire Technician
Mavis Tire
11.2018 - 05.2019
Warehouse Worker
Amazon
10.2018 - 04.2019
Bachelor of Arts - Theatre And Film Studies
University of Portharcourt
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