Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bernard E. Fiddler

Baltimore

Summary

Seasoned executive with over 20 years of progressive leadership experience in risk management, wealth management, compliance testing, and operational governance across top-tier financial institutions. Proven ability to drive strategic initiatives, manage complex regulatory frameworks, lead high-performing teams, and deliver enterprise-level risk solutions. Recognized for exceptional communication, relationship management, and organizational leadership.

Overview

21
21
years of professional experience

Work History

Executive Director

Morgan Stanley
06.2018 - Current
  • Head of Privacy Framework, Change Management & Account Purge Program
  • Led development and implementation of firm-wide Privacy Rules Management Standard across Wealth Management.
  • Oversaw enforcement of global privacy regulations through control implementation and monitoring.
  • Directed the technology buildout and governance of the legacy Account Purge program.
  • Managed end-to-end fulfillment of Data Subject Individual Rights (DSIR) requests.
  • Head of Control Validation & RCSA Governance – Wealth Management Front Office
  • Established 1st Line of Defense control validation for key front-office operational risks.
  • Directed front-office Risk & Control Self-Assessment (RCSA) governance and issue management.
  • Spearheaded criticality mapping for resolution planning processes to inform strategic risk priorities.
  • Identified automation opportunities in the Wealth Management control inventory.
  • Vice President, Operational Risk Control Testing & Review
  • Co-led independent testing of key controls mitigating critical risks in Wealth Management.
  • Conducted targeted reviews of estate planning processes and flagged high-risk issues.
  • Developed and presented governance reporting on long-dated high-risk issues.
  • Founded the CARE (Cultural Advisory and Relationship Enhancement) Group to strengthen team culture.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Managed financial, operational and human resources to optimize business performance.
  • Monitored key business risks and established risk management procedures.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Drove strategic improvements to enhance operational and organizational efficiencies.

Assistant Vice President

Bank of America
06.2004 - 06.2018
  • Senior Testing Specialist – Risk & Compliance
  • Developed compliance, operational risk, and credit risk testing protocols.
  • Conducted end-to-end regulatory mapping and aligned testing to control processes.
  • Engaged in scenario analysis, KRI development, and issue/risk classification.
  • Senior Business Control Specialist – Collections Risk
  • Project manager for high-risk process testing initiatives in the Collections domain.
  • Led cross-functional testing development in operational, credit, and compliance functions.
  • Aligned process maps to the enterprise risk framework and RCSA.
  • Senior Team Manager – Mortgage & Credit Risk
  • Managed underwriting team for MHA refinance loans; ensured credit, fraud, and documentation accuracy.
  • Led 20+ credit analysts making credit decisions and managing portfolio risk.
  • Oversaw inbound risk detection teams mitigating customer defaults and firm loss.
  • Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
  • Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced operational risks while organizing data to forecast performance trends.

Education

Bachelor of Science - Health and Human Performance

University of Maryland
College Park, MD
12.2003

Skills

  • Enterprise Risk Management
  • Privacy Governance & Compliance
  • Operational Testing & Controls
  • Project & Change Management
  • RCSA Governance & Analysis
  • Test Strategy & Execution
  • Microsoft Office Suite & Reporting Tools
  • Quality control
  • Performance feedback
  • Compliance and regulations
  • Talent management and staffing
  • Program leadership
  • Team leadership, training, and development

Accomplishments

Morgan Stanley

  • Diversity & Inclusion Working Group Leader
  • Host & Panelist for D&I Leadership Events


Bank of America

  • Award of Excellence
  • Spirit Medallion Recipient
  • Diversity Network Officer


University of Maryland Varsity Football (1999–2004)

  • Team Captain | Alvin L. Aubinoe Unsung Hero Award (2003)
  • ACC Champion (2001); Orange, Peach & Gator Bowl Participant



Timeline

Executive Director

Morgan Stanley
06.2018 - Current

Assistant Vice President

Bank of America
06.2004 - 06.2018

Bachelor of Science - Health and Human Performance

University of Maryland

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Bernard E. Fiddler