BETHELEHEM TSEGAZEAB
Silver Spring
Summary
A Cyber-Security Major Student, with over 3 years of in customer service experience. I have a strong communication and multi-tasking skills. Skilled in customer interaction, inventory management.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate Cashier
AMACO
Silver Spring, MD
12.2023 - Current
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Monitored inventory levels and participated in stock audits to ensure accurate product availability.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Developed strong relationships with repeat customers, fostering loyalty and encouraging return visits.
- Assisted customers by answering questions and fulfilling requests.
Sales Associate
Kia Travel
Washington DC
01.2022 - 01.2024
- Created, maintained, and updated weekly sales reports using Microsoft Excel
- Provided professional customer service and client support
- Drafted and prepared formal legal and administrative documentation
- Assisted clients with travel-related services, including airline ticket arrangements and documentation processing
- Managed records accurately while handling sensitive personal and financial information
Education
Associate of science - Cyber Security
Montgomery College
Takoma Park, MD01-2027
Skills
- Quick learner
- Payment processing
- Customer service
- Stock replenishment
- Store maintenance
- Hardware repair
- Software Upgrade, PowerShell, Python
- Microsoft Office 365 (O365), PowerPoint, Outlook
Timeline
Retail Sales Associate Cashier
AMACO
12.2023 - Current
Sales Associate
Kia Travel
01.2022 - 01.2024
Associate of science - Cyber Security
Montgomery College