Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Betty Bradshaw

Salisbury

Summary

Dynamic Branch Manager with a proven track record at SweetFrog Premium Frozen Yogurt, enhancing customer satisfaction through exceptional service and effective relationship management. Skilled in branch operations and time management, I consistently exceeded performance objectives while fostering a positive team environment and resolving client issues promptly.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Branch Manager

SweetFrog Premium Frozen Yogurt
10.2022 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Server

Four Brothers Crabhouse & Ice Cream Deck
06.2017 - 08.2022

Served food and ice cream efficiently according to Food & Safety Laws in a timely manner.


Utilized proper multitasking techniques and worked with multiple different groups of people.

Education

Associate Degree In Nursing - Nursing

Wor-Wic Community College
Salisbury, MD

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Relationship building and management

Certification

CPR Certified

Timeline

Branch Manager

SweetFrog Premium Frozen Yogurt
10.2022 - Current

Server

Four Brothers Crabhouse & Ice Cream Deck
06.2017 - 08.2022

Associate Degree In Nursing - Nursing

Wor-Wic Community College
Betty Bradshaw