Brian Gindes
Brookeville
Summary
Dynamic professional with experience as a Behavioral Health Technician at The Valley Rehabilitation And Healthcare Center, skilled in active listening and documentation. Proven ability to build rapport with clients and implement effective stragety to meet their needs, enhancing client engagement and trust. Committed to maintaining confidentiality and promoting a safe, supportive environment.
Overview
7
7
years of professional experience
Work History
Behavioral Health Technician
The Valley Rehabilitation And Healthcare Center
04.2025 - 01.2026
- Assisted in monitoring patient behavior and emotional status during therapy sessions.
- Supported implementation of treatment plans under supervision of licensed professionals.
- Documented patient interactions and progress notes accurately and promptly.
- Participated in training sessions to learn safety protocols and crisis intervention techniques.
- Developed rapport with patients to encourage open communication and trust-building.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Construction Manager
Optimum Construction Inc.
02.2021 - 03.2025
- Coordinated daily construction activities to ensure project timelines were met.
- Assisted in reviewing plans and specifications for compliance with regulations.
- Monitored site safety protocols to maintain a safe working environment.
- Collaborated with subcontractors to facilitate efficient workflow and communication.
- Documented progress reports for project stakeholders and management review.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Communicated daily with vendors to keep project fully operational.
- Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
Insurance Agent
New York Life Insurance Co
07.2019 - 01.2021
- Developed and maintained client relationships to ensure satisfaction and retention.
- Conducted thorough policy reviews to identify coverage gaps and recommend solutions.
- Provided expert guidance on insurance products, enhancing client knowledge and confidence.
- Streamlined claims processing procedures, improving efficiency for clients and team members.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Education
High School Diploma -
Sherwood High School
Sandy Spring, MD08-2004
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Group facilitation
- Multicultural competence
- Emergency response
Languages
Spanish
Professional Working
Timeline
Behavioral Health Technician
The Valley Rehabilitation And Healthcare Center
04.2025 - 01.2026
Construction Manager
Optimum Construction Inc.
02.2021 - 03.2025
Insurance Agent
New York Life Insurance Co
07.2019 - 01.2021
High School Diploma -
Sherwood High School