Brittany Harvey
Ft. Washington
Summary
Professional, experienced hospitality manager with strong background in bar and restaurant operations. Skilled in team collaboration, customer satisfaction, and adapting to changing needs. Proven expertise in inventory management, staff training, and financial oversight. Known for reliability and achieving results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Bar and Restaurant Manager
Crab Boat 228
Beltsville, MD
10.2024 - Current
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Established vendor relationships to negotiate favorable pricing on spirits and supplies, optimizing budget management.
- Trained and mentored bar staff on mixology techniques and customer service best practices.
- Managed inventory levels, reducing waste through efficient ordering and stock rotation processes.
Bar and Restaurant Manager
Red Tails Ocean Grille
Waldorf, MD
10.2021 - Current
- Managed and trained bar staff, implemented disciplinary procedures when necessary, and resolved customer service issues to maintain a positive guest experience.
- Reviewed monthly sales reports, developed seasonal cocktail menus, and identified opportunities to improve revenue and customer engagement.
- Managed inventory by ordering and maintaining adequate bar supplies, alcoholic beverages, glassware, and other essential items.
- Maintained high cleanliness and operational standards throughout the bar while ensuring work areas remained fully stocked and organized.
Restaurant Supervisor
OTG DCA
Arlington, VA
08.2018 - 03.2020
- Supervised restaurant staff, assigned shifts, and trained new employees to maintain efficient daily operations and high customer service standards.
- Ensured compliance with health, safety, and cleanliness regulations through regular inspections of the restaurant and kitchen.
- Managed inventory by monitoring food supplies and ordering necessary items to maintain adequate stock levels.
- Resolved customer concerns, monitored employee performance, and ensured dishes were served to company standards for presentation.
Restaurant Server
OTG DCA
Arlington, VA
08.2016 - 08.2018
- Delivered exceptional customer service in high-volume dining environment.
- Provided menu recommendations, answered questions about food and preparation, and ensured guest satisfaction through regular follow-ups.
- Efficiently served food and beverages while assisting team members during busy shifts and special events.
- Maintained a clean, organized dining area and completed daily side work, including restocking supplies and polishing glassware.
Education
High School Diploma -
Central High School
Capitol Heights, MD06.2011
Skills
- Guest satisfaction
- POS systems proficiency
- Employee training
- Food safety compliance
- Cocktail creation
- Scheduling coordination
Timeline
Bar and Restaurant Manager
Crab Boat 228
10.2024 - Current
Bar and Restaurant Manager
Red Tails Ocean Grille
10.2021 - Current
Restaurant Supervisor
OTG DCA
08.2018 - 03.2020
Restaurant Server
OTG DCA
08.2016 - 08.2018
High School Diploma -
Central High School