Bianca Iglesias
Gaithersburg
Summary
Dynamic Leasing Consultant with a proven track record at Sawyer Flats, excelling in service excellence and effective team collaboration. Expert in conducting property tours and facilitating seamless move-ins, ensuring high resident satisfaction. Committed to goal achievement, I leverage strong follow-up communication skills to enhance tenant experiences and foster lasting relationships.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Sawyer Flats
9806 Mahogany Drive Gaithersburg
04.2022 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Assisted with property management tasks, ensuring timely completion of maintenance requests.
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Bakery Sales Associate
Dean & DeLuca
01.2018 - 10.2019
- Maintained safe food handling standards at all times.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
Education
High School Diploma -
Walt Whitman High School
01-2017
Skills
- Service excellence
- Effective team collaboration
- Skilled in follow-up communication
- Commitment to goal achievement
- Conducting property tours
Languages
Spanish
Full Professional
Timeline
Leasing Consultant
Sawyer Flats
04.2022 - Current
Bakery Sales Associate
Dean & DeLuca
01.2018 - 10.2019
High School Diploma -
Walt Whitman High School