Bianca Sarmiento
Laurel,MD
Summary
Resourceful Accounting Clerk known for excellent account management and time management skills. Expert in Sage and ledger verification with great customer service skills. Meticulous and enterprising worker dedicated to excellence.
Overview
5
5
years of professional experience
Work History
Accounting Clerk
Monumental Markets
01.2020 - Current
- Managed accounts payable and receivables and payroll.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Customer Service Representative
Monumental Markets
12.2018 - 02.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Tracked customer service cases and updated salesforce software with customer information.
- Investigated and resolved customer inquiries and complaints quickly.
Janitorial Worker
Monumental Markets
09.2018 - 12.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Sanitized break area kitchen counters, tables and sinks.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces
Education
John F Kennedy High School
Wheaton, MD2015
Skills
- Payment Processing
- Journal Updating
- Month-End Closings
- Compliance Software
- Accounts Payable and Receivable
- Collections and Invoice Processing
- Monthly Reconciliations
- Microsoft Office
- Month-End Reports
- Accounting Systems and Software
- Account Reconciliation
- Refund Processing
- Administrative Support
- Microsoft Excel
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Accounting Clerk
Monumental Markets
01.2020 - Current
Customer Service Representative
Monumental Markets
12.2018 - 02.2023
Janitorial Worker
Monumental Markets
09.2018 - 12.2018
John F Kennedy High School
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