BIBI NOOR
Professional
Gaithersburg
Summary
Passionate and dependable candidate successful at managing multiple priorities with a positive attitude. I am seeking to obtain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
4
4
Languages
Work History
Merchandising Lead
Sam's Club
04.2023 - Current
- Mentored team members, providing guidance on best practices in merchandising and visual presentation.
- Consistently met or exceeded key performance indicators related to sales, margin, and inventory turnover through effective merchandising strategies.
- Streamlined inventory management, reducing stock discrepancies and improving overall efficiency.
- Improved store aesthetics through regular maintenance of displays, signage, and fixtures, ensuring a visually appealing shopping environment.
Sales Floor Supervisor
Burlington
01.2023 - 03.2023
- Managed the store's on boarding process, ensuring that all pre-employment forms and background checks were completed correctly.
- Lead a team of over forty plus associates and supervised all store functions and acted as manager on duty.
- Trained new hires on using POS software, providing additional support onboarding
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
Customer Service Lead
Burlington
06.2022 - 01.2023
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Reviewed associate performance to identify training needs.
Cashier
Burlington
08.2021 - 06.2022
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Skills
Problem-Solving
Quick Learner
Multitasking
Excellent Communication
Adaptability and Flexibility
Effective Communication
Active Listening
Certification
CPR AED
Timeline
CPR AED
04-2024
Merchandising Lead
Sam's Club
04.2023 - Current
Sales Floor Supervisor
Burlington
01.2023 - 03.2023
Customer Service Lead
Burlington
06.2022 - 01.2023
Cashier
Burlington
08.2021 - 06.2022
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