Blaise Pascal Djiki Nkouedje
Gaithersburg
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
22
22
years of professional experience
1975
1975
years of post-secondary education
Work History
Supervisor Special Police Officer
LEADER Security LLC
Washington DC
06.2024 - Current
- Monitor public areas for unusual activity and potential threats.
- Monitor security systems like alarms and closed-circuit cameras.
- Identify potential thieves from customers or staff.
- Follow and confront a potential person of interest who is suspected of shoplifting.
- Document theft and other violations of security, and what they observed on duty.
- Work with law enforcement to detain suspects of shoplifting or dishonest employees.
- Responded promptly to incidents of theft or misconduct, conducting thorough investigations and documenting findings for further action.
- Developed strong relationships with local law enforcement agencies to facilitate timely response in case of emergencies or criminal activities.
- Utilized CCTV systems and other surveillance tools to monitor suspicious activities and apprehend shoplifters.
- Investigated incidents of internal theft or policy violations, gathering evidence and preparing detailed reports for management.
Unarmed/Armed Security Officer
Millennium Security
Harrisonburg
10.2023 - 05.2024
- Monitor surveillance.
- Conduct vehicle patrols, foot patrols, perimeter, and interior checks.
- Ensure areas are secured and clear of hazardous conditions.
- Inspect and report any malfunctions in water and electric facilities.
- Respond to call of suspicious individuals and medical situations.
- Guide traffic, both vehicles and persons, for numerous events ensuring safety of attendees.
Unarmed/Armed Security Officer
Allied Universal
Harrisonburg
11.2022 - 09.2023
- Monitor surveillance.
- Conduct vehicle patrols, foot patrols, perimeter, and interior checks.
- Ensure areas are secured and clear of hazardous conditions.
- Inspect and report any malfunctions in water and electric facilities.
- Respond to call of suspicious individuals and medical situations.
- Guide traffic, both vehicles and persons, for numerous events ensuring safety of attendees.
Executive Armed Security Officer (BankFirst)
TRICORPS SECURITY
Oklahoma City
11.2019 - 07.2022
- Role of Dispatch, keeping track of security, monitoring cameras, and logging and reporting anomalies.
- Point of entry security.
- Coordinating with a team of security, engineers, housekeeping to maintain a secure and presentable 38 floors building.
- Monitoring access for restricted and highly sensitive places.
- Responding to suspicious or possibly dangerous persons on or around company area.
- Conducts numerous patrols preventing a situation that may affect the safety and wellbeing of employees.
- Heavy use of Microsoft Excel, Microsoft PowerPoint, and Microsoft Word creating and revamping paperwork, references, logs, policies, schedules, statistics in a more professional and uniformed manner.
Passenger Assistant for Southwest Airline (Supervisor)
ABM/ Air Services.
Oklahoma City
03.2017 - 02.2021
- Responsible for assisting Southwest passengers requiring wheelchair assistance.
- Managing customers bags.
- Providing outstanding customer services.
- Assist in the handling and transportation of baggage as directed.
- Transport checked baggage from one location to the appropriate location.
Unarmed/Armed Security Officer
G4S
Oklahoma City
06.2017 - 11.2019
- Monitor surveillance.
- Conduct vehicle patrols, foot patrols, perimeter, and interior checks.
- Ensure areas are secured and clear of hazardous conditions.
- Inspect and report any malfunctions in water and electric facilities.
- Respond to call of suspicious individuals and medical situations.
- Guide traffic, both vehicles and persons, for numerous events ensuring safety of attendees.
Consultant and Helpdesk Support System
Innovative technologies SARL
Ngaoundere
01.2011 - 01.2016
- Provided basic level IT support to non-technical personnel within the business.
- Resolved customers' issues in a clear, courteous and straightforward manner.
- Identified and solved technical issues with a variety of diagnostic tools.
- Created cases and claims for damaged, lost or displaced packages.
- Researched, troubleshot and resolved complex problems independently.
Helpdesk Support and System Administrator
Nova Diffusion SARL
Ngaoundere
01.2004 - 01.2011
- Provided basic level IT support to non-technical personnel within the business.
- Resolved customers' issues in a clear, courteous and straightforward manner.
- Identified and solved technical issues with a variety of diagnostic tools.
- Created cases and claims for damaged, lost or displaced packages.
- Researched, troubleshot and resolved complex problems independently.
- Worked closely with team members to meet or exceed all customer service requirements.
- Managed customers' expectations and experience to a high degree of customer satisfaction.
- Enthusiastically participated in job related training.
Education
Associate degree - computer science
Oklahoma City Community College
Oklahoma City, OK 08.2021 - Current
High school diplomat -
Mazenod College
Ngaoundéré, CameroonSkills
- Active Listening
- Leadership
- Excellent Communication
- Attention to Detail
- Security
- Teamwork and Collaboration
- Dependable and Responsible
- Flexible and Adaptable
- Customer service
- Security management
- Incident reporting
Licenses Certifications Misc
- Fluent in French and English
- Unarmed / Armed Security Officer License (Virginia, Maryland, Special Police DC)
- Microsoft Certified Professional (MCP)
- AED/CPR
- BATON, HANDCUFF and OC CERTIFIED
Timeline
Supervisor Special Police Officer
LEADER Security LLC
06.2024 - Current
Unarmed/Armed Security Officer
Millennium Security
10.2023 - 05.2024
Unarmed/Armed Security Officer
Allied Universal
11.2022 - 09.2023
Associate degree - computer science
Oklahoma City Community College
08.2021 - Current
Executive Armed Security Officer (BankFirst)
TRICORPS SECURITY
11.2019 - 07.2022
Unarmed/Armed Security Officer
G4S
06.2017 - 11.2019
Passenger Assistant for Southwest Airline (Supervisor)
ABM/ Air Services.
03.2017 - 02.2021
Consultant and Helpdesk Support System
Innovative technologies SARL
01.2011 - 01.2016
Helpdesk Support and System Administrator
Nova Diffusion SARL
01.2004 - 01.2011
High school diplomat -
Mazenod College