BOBBY JR. POSTON
Upper Marlboro
Summary
Innovative and results-driven manager and operations leader with 15+ years of experience in healthcare logistics, support services, HR coordination, and safety compliance. Proven expertise in staff supervision, process improvement, interdepartmental coordination, and regulatory preparedness. Adept at managing large teams, enhancing efficiency, and ensuring adherence to healthcare safety and service standards. Skilled in both hands-on operational roles and strategic planning within complex environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Transport Supervisor
MedStar Montgomery Medical Center
Olney
06.2024 - Current
- Direct day-to-day operations of the patient transport department, managing staff schedules, coverage, and workflow priorities.
- Lead a team of transport associates, ensuring timely and safe movement of patients and equipment across hospital units.
- Recruited, trained, onboarded, and evaluated staff, fostering accountability, service excellence, and continuous improvement.
- Maintain and troubleshoot the CapMan transport system to ensure efficiency in dispatching and job tracking.
- Collaborate with nursing, environmental services, and administrative leaders to resolve escalated issues and align transport operations with clinical needs.
- Monitored compliance with hospital policies and safety standards; implemented process improvements to enhance throughput and minimize patient delays.
- Support budget planning and resource allocation with leadership to ensure operational efficiency and adherence to financial goals.
- Participated in monthly financial meetings with VP team to discuss budgeting and resource allocation.
- Participated in Leader Standard Work Committee meetings to develop and implement best practices for leadership functions.
- Performed weekly rounds to assess the Environment of Care, ensuring safety and compliance with regulations.
- Participated in Safety Star Committee meetings to address safety concerns and develop risk mitigation strategies.
- Engaged in EID Committee discussions to promote equity, inclusion, and diversity initiatives within the organization.
- Participated in Wellness Team Committee meetings to promote health and wellness initiatives for staff and patients.
- Engaged in Emergency Preparedness Committee meetings to plan and coordinate responses to potential emergencies.
- Participated in Capacity Management Committee discussions to optimize resource allocation and patient flow.
- Assisted in FY27 Capital Planning initiatives by providing input on budget and resource needs.
- Engaged in Monthly Operations Division Committee meetings to discuss operational strategies and improvements.
- Participated in Oxygen Tank Taskforce meetings to ensure proper management and safety of oxygen tanks.
- Attended Operational Team meetings to discuss ongoing projects and operational challenges.
- Joined Operations Support Budget meetings to review financial performance and resource allocation.
Support Service Coordinator & Compliance Officer
MedStar Washington Hospital Center
Washington
08.2010 - 06.2024
- Conducted daily rounds and compliance audits to ensure Joint Commission readiness across multiple departments.
- Educated unit leaders on compliance issues and led improvement planning across departments including Line Safety and BioMed.
- Created and tracked work orders addressing safety, cleanliness, and regulatory concerns to maintain compliance standards.
- Provided real-time support and escalated facility-related issues for immediate resolution.
- Coordinated patient transfers and distributed resources among departments to ensure seamless operations.
- Supervised support service workflows while mentoring janitorial staff to enhance service quality.
- Scheduled patient transports and responded to service escalations as a dispatcher.
- Transported patients safely while ensuring comfort and maintaining compliance protocols.
Human Resources Assistant/Director
Washington Academy Public Charter School
Washington
08.2005 - 08.2010
- Coordinated HR functions for recruitment, onboarding, payroll, and benefits to enhance employee experience.
- Maintained accurate employee records and timekeeping to support compliance and payroll accuracy.
- Managed after-school program operations, ensuring a safe and educational environment.
Education
Master of Science - Information Technology, Database Systems
University of Maryland
College Park, MD12-2019
Bachelor of Science - Human Service Management
University of Maryland
College Park, MD05-2016
Associate of Arts - Education
University of Maryland
College Park, MD05-2005
Skills
- Patient management
- Patient safety
- Patient transport metrics
- Safety and compliance expertise
- Process improvement
- Resource allocation
- Staff management
- Staff onboarding
- Coaching
- Incident resolution
- Analytical problem solving
- Problem solving
- Critical thinking
- Microsoft Office suite
- Peoplesoft
- Medconnect
- Multitasking
- Innovation
- Communication
- Approachable mindset
- Communication skills
- Critical thinking
Certification
- Human Resource Management, 01/01/19
- Global Health Management, 01/01/17
- Leadership and Management, 01/01/15
Timeline
Patient Transport Supervisor
MedStar Montgomery Medical Center
06.2024 - Current
Support Service Coordinator & Compliance Officer
MedStar Washington Hospital Center
08.2010 - 06.2024
Human Resources Assistant/Director
Washington Academy Public Charter School
08.2005 - 08.2010
Master of Science - Information Technology, Database Systems
University of Maryland
Bachelor of Science - Human Service Management
University of Maryland
Associate of Arts - Education
University of Maryland