Bogdana Ursu
Chisinau
Summary
Friendly, motivated, and customer-focused professional with experience in fast-paced environments, including kindergarten and retail. Proven ability in problem resolution and effective communication, ensuring customer satisfaction. A quick learner with a strong work ethic, eager to contribute to a high-performing team as an Airplane Communication Agent at Kivork.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Educatoare
Kindergarten Wonki
Codru,Chișinău
06.2025 - 08.2025
- Completed day-to-day duties accurately and efficiently while maintaining high standards of customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes, ensuring effective collaboration.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.
Vânzător-Consultant
Mega Alina Discounter
Stăuceni
07.2023 - 01.2024
- Assisted in developing strategies for improving customer satisfaction and retention through effective communication.
- Conducted market research to identify trends and consumer preferences, enhancing service delivery.
- Collaborated with team members to streamline communication processes within departments, fostering a team-oriented environment.
Education
Some College (No Degree) - Telecommunications
Colegiul Universității Tehnice A Moldovei
ChișinăuSkills
Certification
- Cambridge Certificate level C1
- Certificate Start Digital
Timeline
Educatoare
Kindergarten Wonki
06.2025 - 08.2025
Vânzător-Consultant
Mega Alina Discounter
07.2023 - 01.2024
Some College (No Degree) - Telecommunications
Colegiul Universității Tehnice A Moldovei