Dynamic professional with expertise in team leadership and customer service. Proven ability to optimize workflows through effective communication and organization. Committed to achieving client satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Crew Leader
Short Hop Moving Inc.
Annapolis
05.2023 - Current
Trained new crew members on safety protocols and best practices to enhance operational readiness.
Led team in efficient loading and unloading of customer belongings, optimizing workflow.
Maintained moving equipment, ensuring all tools remained in excellent working condition.
Communicated service details and expectations to clients for clarity and satisfaction.
Organized items for efficient transport and storage in trucks.
Busser
Chartwell Country Club
Severna Park
09.2022 - 04.2023
Restocked dining supplies to maintain operational efficiency during peak hours.
Collaborated with team members to prepare dining areas for special events.
Engaged with guests to provide assistance and promptly address needs.
Cleared tables after service to ensure cleanliness and streamline operations.
Coaching Staff Member
Coerver Coaching
Severna Park
06.2022 - 06.2022
Facilitated skill development workshops for diverse age groups to enhance player abilities.
Organized training schedules to maximize player participation and engagement.
Cultivated positive team culture through mentorship and encouragement initiatives.
Collaborated with coaching staff to refine team strategies and boost performance.