Bradley Green
Sharpsburg
Summary
Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
20
20
years of professional experience
1
1
Certification
Work History
EMT
Washington County Division of Emergency Services
03.2023 - Current
- Responded rapidly to emergency calls, providing critical care and support to patients.
- Assessed patient conditions, prioritizing treatment based on medical protocols and situational needs.
- Collaborated with healthcare professionals to ensure seamless patient transport and care continuity.
- Trained junior EMTs on procedures, safety protocols, and equipment operation for enhanced team efficiency.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
- Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
Aquatics Supervisor/Facilities Manager
Jellystone Park
03.2018 - 10.2025
- Supervised aquatics staff to ensure compliance with safety regulations and operational standards.
- Developed training programs for lifeguards to enhance emergency response and customer service skills.
- Implemented scheduling systems to optimize staff coverage during peak park hours.
- Conducted regular inspections of aquatic facilities to maintain cleanliness and safety protocols.
- Mentored junior staff in effective communication and conflict resolution techniques with patrons.
- Led initiatives to improve operational efficiency, reducing incident response times significantly.
- Evaluated performance metrics of aquatics programs, adjusting strategies to enhance guest satisfaction and safety measures.
- Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards and aquatic staff.
- Reduced accident rates by conducting thorough risk assessments and maintaining a hazard-free pool environment.
- Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
- Collaborated with other department supervisors to create cohesive programming across multiple recreation facilities.
- Monitored pH, chlorine, alkalinity, and water hardness and took steps to maintain pool at optimal levels.
- Contributed to overall facility cleanliness by implementing efficient pool deck maintenance routines during both open swim periods and scheduled downtime between sessions.
- Implemented and maintained safety standards and deployed first aid, CPR, and other emergency management services.
- Conducted performance evaluations for team members, providing constructive feedback to facilitate growth and professional development.
- Conducted in-service training, meetings, and conferences to share ideas and plan aquatic programs.
- Assisted in the recruitment, interviewing, hiring, and onboarding processes for new aquatic staff members.
- Coordinated supply orders, storage and distribution for program.
- Oversaw daily operations to ensure optimal facility maintenance and safety compliance.
- Managed vendor relationships to secure cost-effective service agreements and supplies.
- Conducted regular inspections to identify and address maintenance issues proactively.
- Trained and mentored staff on best practices for facility operations and safety protocols.
- Led projects for facility upgrades, improving guest experience through enhanced amenities.
- Responded to building emergencies and managed repairs.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Investigated problems and determined appropriate remedies.
- Controlled expenses to meet budget requirements.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Interviewed, hired, and trained qualified maintenance employees.
- Created management reports outlining important facility statistics.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Supervised staff of 30-40 in day-to-day activities.
- Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
- Documented records on pricing, energy consumption and activity reports.
EMT/Firefighter
Williamsport Fire & EMS
12.2020 - 03.2023
- Administered emergency medical care in high-pressure situations, ensuring patient stabilization and safety.
- Collaborated with fire department personnel to coordinate rapid response efforts during emergencies.
- Conducted detailed assessments of patient conditions, prioritizing treatment based on severity.
- Trained and mentored junior EMTs on protocols, emergency procedures, and equipment use.
- Participated in community outreach programs to educate the public on emergency preparedness and response.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
- Strengthened teamwork among EMS colleagues by actively engaging in constructive discussions for continuous improvement opportunities within the organization.
- Upheld high-quality service standards by consistently meeting or exceeding performance evaluation benchmarks set forth by management.
- Ensured rigorous adherence to sanitation protocols, maintaining high standards of cleanliness and infection control in ambulance and equipment.
- Responded to wide range of emergency calls, from traffic accidents to acute medical conditions, demonstrating versatility and quick-thinking.
- Led training sessions for junior EMTs, enhancing team competency and readiness for emergency responses.
- Documented detailed patient care reports, providing essential information for hospital staff and aiding in seamless care transitions.
EMT/Firefighter
Hancock Rescue Squad
10.2018 - 12.2020
- I served as a fully trained member of an ambulance as a Maryland emergency medical technician, I provided pre-hospital emergency care to injured or ill patients. On average we responded to 5 calls per shift. While not responding to emergency calls, I would perform daily and weekly unit checks.
- Operated and maintained emergency medical equipment, ensuring readiness for all on-scene situations.
- Documented patient care reports accurately, maintaining compliance with legal and regulatory standards.
- Trained and mentored junior EMTs, fostering skill development and adherence to best practices in emergency care.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
EMT-B
Community Rescue Service
02.2006 - 02.2018
- I began as a volunteer and worked my way to a part-time position. I obtained my Maryland Emergency Medical Technician, Emergency Vehicle Operator, and Firefighter certifications. I provided pre-hospital emergency care to injured or ill patients. On average we responded to 12 calls a shift. Each morning, I completed a daily and weekly unit check. As a volunteer, I oversaw recruitment and retention and was a bike team member. When EMT students rode the ambulance, I would precept and coach them as needed.
911 Operator
Washington County 911
04.2014 - 06.2018
- I began as a part-time call taker before moving to full-time. I answered all emergency and non-emergency calls to the center, obtained required information to dispatch emergency crews, and utilized EMD and EFD to provide the information to responders. Each shift I would answer on average 30 calls per shift. After completing my call-taking stage, I moved to police dispatch for HPD and Washington County Sheriff's Department. While dispatching for police, I would run various information in NCIC, enter missing person and stolen vehicle reports, and verify warrants.
- Operated multi-line telephone systems to efficiently answer emergency calls.
- Evaluated caller needs and prioritized responses based on urgency and severity.
- Monitored radio communications to provide real-time updates to field units.
- Collaborated with law enforcement, fire, and medical personnel for coordinated response efforts.
- Trained new operators on protocols, tools, and effective communication techniques.
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
- Supported fellow operators during peak call periods, ensuring seamless service delivery to all callers in need of assistance.
- Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
Security Officer
Meritus Medical Center
06.2013 - 04.2014
- Enforce hospital rules for staff, patients, and visitors. Enforce parking policies. Protect visitors, patients, and staff from harm. I performed security checks inside and outside of the hospital every hour. On average we would respond to 1 call per shift.
- Monitored facility access to ensure safety and compliance with security protocols.
- Responded promptly to incidents, coordinating with law enforcement and emergency services as needed.
- Conducted regular patrols of premises, identifying potential security risks and implementing preventative measures.
- Trained new security personnel on operational procedures and emergency response protocols.
- Collaborated with hospital staff to enhance safety measures and improve incident reporting processes.
- Developed and maintained incident reports, ensuring accurate documentation for future reference and analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patient Transport
Meritus Medical Center
12.2012 - 06.2013
- I transported patients to and from imaging appointments and John Marsh Cancer Center. When nurses needed blood, I would pick it up from the blood bank and transport it back to the nurse. I transported patients to the morgue when requested. Each shift, we would handle an average of 25 transports.
- Coordinated with ancillary staff for efficient patient transport between operating rooms and recovery areas while ensuring optimal levels of care were maintained.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Assisted in training new Patient Transport Assistants, sharing knowledge and expertise on best practices.
EMT-B/Ambulance Driver
Butler Medical Transport
08.2011 - 06.2013
- I transported patients from home to the hospital or from the hospital to their homes. I also transported patients to their doctor appointments. Occasionally, I would transport critical patients to shock trauma or transport doctors with organs from the airport to the hospital or from the hospital back to the airport. My average call volume per shifts were 5 calls a shift.
- Assessed patient conditions utilizing advanced medical equipment and protocols during transport.
- Administered emergency medical care to patients in transit, ensuring safety and comfort during transport.
- Collaborated with healthcare professionals to develop and implement patient treatment plans effectively.
- Mentored junior EMTs, providing training on protocols and best practices for emergency response.
- Streamlined patient documentation processes, improving accuracy and compliance with regulatory standards.
- Coordinated with dispatch teams to optimize response times and resource allocation during high-demand situations.
Collections/Customer Service/Foreclosure
Wells Fargo
10.2010 - 08.2011
- I answered phones and assisted customers in setting up payment plans. I placed outbound calls to collect past-due funds when I had no inbound calls. I processed foreclosure papers for attorneys. Call volumes would vary every day, however on average I handled 30 or more calls.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
District Sales Manager
The Herald Mail Company
11.2008 - 10.2010
- I managed newspaper carriers, handled customer complaints, and met with customers to resolve their issues. During the day, I would go out and obtain new subscribers.
- Fostered relationships with key clients, ensuring high levels of customer satisfaction and retention.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Managed 15 carriers at a time.
Education
Bachelor's degree - Fire Science
Liberty University
Lynchburg, VA01-2027
High School Diploma -
South Hagerstown High School
Hagerstown, MD06-2006
Skills
- Basic life support
- CPR and first aid
- Pre-hospital care
- Medical recordkeeping
- Multitasking and organization
- Calm under pressure
- Reporting and documentation
- Attention to detail
- Emergency medical dispatch
- Problem-solving
- Time management
- Patient care
- Clear communication
- Compassion and empathy
- Team collaboration
- Supply restocking
- Stress management
- Retail store layouts
- Reliable and punctual
- POS systems
- Floor set design
- Customer service
- Decision-making
- Staff training and development
- Shift scheduling
- Employee onboarding
- Recruiting and interviewing
Accomplishments
- Supervised team of 40+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved which led to [Results].
Certification
- EMT - Emergency Medical Technician
- Certified PC Hardware Professional
- Certified Pool Operator
- Certified CPR Instructor
- CM - Certified Crowd Control Manager Certification
- Certified Lifeguard Instructor
Work History
01-2018
QUALIFICATIONS
I have experience as an EMT-B, Firefighter, Security Officer, 911 Dispatcher, District Manager, store manager, cashier, and customer service. I am a fast learner and a reliable, hard worker. I am attending Liberty University, finishing my Bachelor's in Fire Science. I have my CPR instructor certification.
Languages
English
Native or Bilingual
Timeline
EMT
Washington County Division of Emergency Services
03.2023 - Current
EMT/Firefighter
Williamsport Fire & EMS
12.2020 - 03.2023
EMT/Firefighter
Hancock Rescue Squad
10.2018 - 12.2020
Aquatics Supervisor/Facilities Manager
Jellystone Park
03.2018 - 10.2025
911 Operator
Washington County 911
04.2014 - 06.2018
Security Officer
Meritus Medical Center
06.2013 - 04.2014
Patient Transport
Meritus Medical Center
12.2012 - 06.2013
EMT-B/Ambulance Driver
Butler Medical Transport
08.2011 - 06.2013
Collections/Customer Service/Foreclosure
Wells Fargo
10.2010 - 08.2011
District Sales Manager
The Herald Mail Company
11.2008 - 10.2010
EMT-B
Community Rescue Service
02.2006 - 02.2018
High School Diploma -
South Hagerstown High School
Bachelor's degree - Fire Science
Liberty University