Branden Russell
Elkton
Summary
Hardworking, dependable and fast learner with strong skills as a Class A CDL driver as well as, vehicle maintenances, equipment operating and multiple other skills.
Overview
6
6
years of professional experience
Work History
Dispatcher/CDL Class A Driver
Carter Lumber
10.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Tree Cutter
Miller Tree Service
01.2019 - 08.2021
- Safeguarded property and public safety by promptly removing hazardous trees and branches.
- Maintained optimal equipment performance through routine inspections, cleaning, sharpening, and repairs when necessary.
- Contributed to a safer work environment by strictly adhering to company safety protocols and consistently wearing appropriate protective gear during operations.
- Demonstrated adaptability under various weather conditions while ensuring high-quality results regardless of external factors such as rain or extreme temperatures.
- Reduced potential for storm damage by identifying and addressing weak or vulnerable trees in urban areas.
- Inspected and repaired equipment such as wedges, machinery, lifts, saws and saw blades before and after use.
- Moved logs onto trucks or crane hoists for movement to processing destinations based on factors such as size, cut and usability of cut pieces.
Roll Off Driver
Bert Adams Disposal
03.2018 - 06.2019
- Navigated challenging terrain and tight spaces with precision, delivering efficient service without compromising safety.
- Adhered to safety protocols, reducing the risk of accidents and maintaining a safe working environment.
- Managed on-site waste disposal at construction sites, ensuring proper separation of materials for recycling or landfill use.
- Collaborated with dispatch team to optimize schedules and prioritize time-sensitive jobs.
- Developed strong relationships with clients through reliable service delivery and consistent communication about their needs.
- Improved route efficiency by planning and executing optimal travel paths for waste collection.
- Utilized GPS technology to navigate unfamiliar areas efficiently, minimizing delays in service delivery timescales.
- Maintained clean and operational vehicles, ensuring timely completion of daily tasks and minimal downtime.
- Loaded and unloaded heavy equipment safely using winch systems, adhering to company policies regarding load securement.
Education
High School Diploma -
Bohemia Manor High School
Chesapeake City, MD06.2009
Skills
- Data Entry
- Class A CDL
- Dispatch software
- Stress Tolerance
- Prioritizing calls
- Customer Relations
- Route Planning
- Schedule Coordination
- Customer Relationship Management
- Service Coordination
- Database Maintenance
- Service planning
- Incident Reporting
- Customer Service
- Creative Thinking
- Workload Management
- Training and Development
- Equipment Orders
- Forklift and moffett
- Heavy equipment
- bulldozers/excavator/backhoes
- Mechanically inclined
- small engine repair
Timeline
Dispatcher/CDL Class A Driver
Carter Lumber
10.2021 - Current
Tree Cutter
Miller Tree Service
01.2019 - 08.2021
Roll Off Driver
Bert Adams Disposal
03.2018 - 06.2019
High School Diploma -
Bohemia Manor High School
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