BRANDON A. MILLER
Finksburg
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
Work History
Sales Representative
Brothers Services Company
07.2024 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Contributed to event marketing, sales and brand promotion.
- Stayed current on company offerings and industry trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
Salesman/Mover
Rapid Transfer Moving Company
01.2015 - Current
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Developed and maintained strong customer relationships and networks within designated sales territory
- Established positive, professional relationships with clients
- Demonstrated excellent customer service skills when dealing with client inquiries
- Adapted quickly when presented with changes in scheduling or other unexpected circumstances
- Collaborated with team members to efficiently complete moves within specified timeframes
- Maintained professional attitude while working in high pressure situations with tight deadlines
- Exhibited strong communication skills when interacting with customers, supervisors, and colleagues
Energy Auditor
New Generation Group, LLC
07.2023 - 04.2024
- Conducted on-site inspections of existing structures to evaluate current conditions and suggest improvements
- Performed energy audits for residential and commercial buildings to identify areas of improvement, including HVAC systems, lighting fixtures, insulation levels, and air sealing opportunities
- Developed comprehensive reports outlining findings from energy audit assessments and proposed solutions for clients
- Managed multiple projects simultaneously while meeting deadlines
- Inspected and evaluated building envelopes, mechanical systems, electrical systems, and process systems to determine energy consumption of each system
- Educated customers on energy efficient program opportunities
- Measured energy usage with devices such as data loggers, universal data recorders, light meters, sling psychrometers, psychrometric charts, flue gas analyzers, amp probes, watt meters, voltmeters, thermometers, or utility meters
Salesman
Creative Deck Designs & Fence
09.2015 - 08.2023
- Created and maintained positive relationships with clients through effective communication, negotiation and problem-solving skills
- Communicated product features, advantages, and benefits to customers
- Adapted to and remained flexible in changing, fast-paced work environment
- Negotiated contract agreements with clients and suppliers to create mutually beneficial business relationships
- Generated leads and maintained lists of prospective customers
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Arranged in-person meetings and visited with clients to improve success of sales pitches
- Responded promptly to customer queries to increase overall satisfaction
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
- Used knowledge of company products and services to recommend solutions to customers
- Stayed current on customer trends and requirements
- Followed up with customers after sales to gain feedback
Education
Theology -
Atlanta School of Ministry
Atlanta, GA05.2015
High School Diploma -
Overlea High School
Balltimore, MD06.2012
Skills
- Punctual
- Presentable
- Easily Adaptable
- Exceptional Multi-tasking
- Analytical
- Interpersonal
- Detail-Oriented
- Leadership
- Active Listening
- Oral & Written Communication
- Phone Etiquette
- Follow-Up
- Negotiation
- Microsoft Office Suite
Relevant Certifications
- Driver's License
- Building Science Principles
- Maryland Home Improvement Commission
Timeline
Sales Representative
Brothers Services Company
07.2024 - Current
Energy Auditor
New Generation Group, LLC
07.2023 - 04.2024
Salesman
Creative Deck Designs & Fence
09.2015 - 08.2023
Salesman/Mover
Rapid Transfer Moving Company
01.2015 - Current
Theology -
Atlanta School of Ministry
High School Diploma -
Overlea High School
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