Brandon Moore
Frederick
Summary
Accomplished Recovery/Resolution Analyst at Optum, adept at problem-solving and compliance awareness. Spearheaded initiatives to streamline operations, significantly reducing claim resolution turnaround time. Collaborated with teams to enhance workflow efficiency and developed training materials, boosting team performance. Known for reliability and attention to detail, driving impactful results in complex claims analysis.
Overview
23
23
years of professional experience
Work History
Recovery/Resolution Analyst
Optum
10.2002 - Current
- Analyzed complex claims data to identify trends and resolve discrepancies efficiently.
- Collaborated with cross-functional teams to implement process improvements for claims resolution workflow.
- Developed training materials and conducted workshops to enhance team performance and knowledge retention.
- Led initiatives to streamline operations, reducing turnaround time for claim resolutions significantly.
Education
High School Diploma -
Frederick High School
Frederick, MD05-2001
Skills
- Compliance awareness
- Organization skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
Timeline
Recovery/Resolution Analyst
Optum
10.2002 - Current
High School Diploma -
Frederick High School