Experience leading, growing & developing teams as a seasoned Executive Chef. Leadership roles include, Guest Relations, Profit & Loss, Coaching & Counseling, Performance Management, Recruiting, Training & Development, Employee Relations, Risk Management & Turnover Projects. Proven ability to assess & deliver innovative operational solutions that are aligned with company goals.
Leadership: Successful in establishing a thriving culture of hospitality & guest-centric relationship building that fosters partnerships within the community & champions collective excellence at all levels of the organization.
Concept Development: Integral in the growth & development of concepts by understanding generational influence & the evolution of branding. Created entertainment & aggressive sales building plans to target audiences in diverse demographic sets.
Technical: Vast knowledge of customer data collection & management solutions. Created, implemented & delivered numerous operational systems to improve guest satisfaction, execution, revenue & profitability.