Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brenda Sanchez

Gaithersburg

Summary

Organized and reliable team member with experience in fast-paced environments and strong communication skills. Skilled in managing schedules, handling phone interactions, resolving customer concerns, and supporting others through multitasking and attention to detail. Fluent in Spanish and dedicated to maintaining a positive, professional presence.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess and Server

El Tenampa III LLC
09.2024 - Current
  • Greeted and welcomed guests, ensuring a positive first impression.
  • Managed reservations and seating arrangements to optimize guest flow.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Communicated effectively with servers and kitchen staff to enhance service delivery.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier

The Habit Restaurants LLC
03.2024 - 08.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer inquiries promptly, ensuring satisfaction and loyalty.

Food Runner

Coastal Flats Crown LLC
08.2023 - 12.2023
  • Delivered food and beverages efficiently to tables, ensuring optimal guest satisfaction.
  • Assisted kitchen staff by communicating order updates and special requests promptly.
  • Maintained cleanliness of dining area and service stations, contributing to a positive dining environment.
  • Collaborated with servers to coordinate timely delivery of meals during peak service hours.

Cashier

Black Hog Bbq & Bar
08.2021 - 11.2022
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Balanced cash drawer at shift end, verifying accuracy of funds received.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Quince Orchard High School
Gaithersburg, MD
05-2023

Skills

  • Customer engagement
  • Effective multitasking
  • Calendar management
  • Complaint resolution
  • Optimistic mindset
  • Effective time management
  • Collaborative team member
  • Payment processing
  • Spanish fluency
  • Professional phone communication

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess and Server

El Tenampa III LLC
09.2024 - Current

Cashier

The Habit Restaurants LLC
03.2024 - 08.2024

Food Runner

Coastal Flats Crown LLC
08.2023 - 12.2023

Cashier

Black Hog Bbq & Bar
08.2021 - 11.2022

Quince Orchard High School

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Brenda Sanchez