Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda J. Hall

Temple Hills

Summary

Dynamic and detail-oriented professional with extensive experience at Passport Auto Group, excelling in customer service and financial accuracy. Proven ability to enhance cash flow management and streamline processes, demonstrating critical thinking and effective communication. Adaptable team player committed to achieving operational excellence and resolving discrepancies efficiently.

Overview

22
22
years of professional experience

Work History

Senior Branch Cashier

Passport Auto Group
02.2011 - 05.2025
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with vendors and insurance companies to reconcile customer accounts.
  • Processed rental vehicle requests as well as tag and title needs for new vehicle purchases.
  • Worked within the auto group and outside vendors on vehicle exchange and transport.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Accounts Clerk

Beltway Toyota (now Passport Toyota)
04.2003 - 01.2011
  • Set up and updated Excel spreadsheets to track financial data.
  • Input financial data and produced reports using [Software].
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
  • Assisted in the preparation of monthly financial statements to provide insight into company performance.
  • Enhanced financial accuracy, maintaining detailed records of all transactions and bank deposits.
  • Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
  • Improved invoice processing times with the utilization of accounting software for accurate data entry.
  • Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
  • Strengthened internal controls through diligent monitoring of account activities and timely resolution of discrepancies.
  • Optimized cash flow management, tracking incoming payments, and coordinating collections efforts when necessary.
  • Reduced discrepancies in financial reports by conducting thorough account reconciliations and adjustments.
  • Supported annual audits by preparing accurate and well-organized financial documentation for review.
  • Streamlined accounts payable processes by implementing an efficient digital filing system.
  • Entered figures using 10-key calculator to compute data quickly.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.

Education

No Degree - Accounting And Finance

Strayer University
Suitland, MD

Skills

  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Honest and dependable
  • Critical thinking
  • Effective communication
  • Adaptability and flexibility

Timeline

Senior Branch Cashier

Passport Auto Group
02.2011 - 05.2025

Accounts Clerk

Beltway Toyota (now Passport Toyota)
04.2003 - 01.2011

No Degree - Accounting And Finance

Strayer University

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Brenda J. Hall