Brenna Murray
Laurel
Summary
Results-driven professional with a focus on team collaboration and problem-solving. Experienced in facilitating access to community resources and providing mentorship, contributing to effective client support and enhanced service delivery. Well-versed in providing essential support and resources to diverse populations. Proven ability to develop and implement community programs that address specific needs, with keen focus on collaboration and achieving measurable results. Known for reliability and adaptability in dynamic environments.
Overview
7
7
years of professional experience
Work History
Community Support Specialist
McClendon Center
Washington, DC
09.2025 - 05.2026
- Facilitated access to community resources and services for clients in need.
- Developed individualized support plans to address client needs and goals.
- Collaborated with multidisciplinary teams to coordinate care and support services.
- Provided training and mentorship to junior staff on best practices in community support.
- Analyzed client data to identify trends and inform program development strategies.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Managed a caseload of 40 clients.
Inventory Manager
Jim Coleman Honda
Clarksville, MD
06.2019 - 06.2025
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Labeled, organized and located inventory items in staging areas according to quantity, size, or type.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Developed and implemented policies and procedures for inventory management.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Built and nurtured positive working relationships with vendors and suppliers.
- Managed and facilitated inventory transportation.
Food Runner
Merriweather Post Pavilion
Columbia, MD
06.2019 - 10.2021
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the venue.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the customers.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Supported efficient venue operation by consistently restocking supplies as needed throughout shifts.
- Implemented feedback from customers and staff to improve service delivery processes.
- Maintained positive and professional demeanor under pressure, contributing to a pleasant environment.
Education
Bachelor Of Arts - Psychology
University of Pittsburgh
Pittsburgh, PA05.2025
Bachelor Of Arts - Sociology
University of Pittsburgh
Pittsburgh, PA05.2025
Skills
- Decision-making
- Paperwork reviewing
- Critical thinking
- Mental health awareness
- De-escalation techniques
- Compliance monitoring
- Partnership building
- Conflict mediation
- Cultural history
- Client needs assessments
- Client advocacy
- Community outreach
- Drug abuse prevention
- Budgeting and finance
- Employment support
- Time management
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Team collaboration
- Effective communication
- Interpersonal skills
- Self motivation
- Professionalism
- Motivational interviewing
- Crisis intervention
- Written communication
- Case management
- Documentation management
Timeline
Community Support Specialist
McClendon Center
09.2025 - 05.2026
Inventory Manager
Jim Coleman Honda
06.2019 - 06.2025
Food Runner
Merriweather Post Pavilion
06.2019 - 10.2021
Bachelor Of Arts - Psychology
University of Pittsburgh
Bachelor Of Arts - Sociology
University of Pittsburgh