Brett Black
Glen Burnie
Summary
Diligent office personnel with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills.
Overview
9
9
years of professional experience
Work History
Secretary
Bedrock Remodeling
09.2023 - Current
- Organized and maintained filing systems, improving document retrieval efficiency.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
Door-to-Door Sales Representative
EcoShield Pest Control
06.2019 - 08.2023
- Developed strong product knowledge to address customer inquiries and promote sales effectively.
- Cultivated relationships with clients, ensuring a positive experience and fostering repeat business.
- Adapted sales techniques based on customer feedback, increasing engagement and conversion rates.
- Trained new representatives on best practices in door-to-door sales, enhancing overall team performance.
Cashier
Auntie Anne's Pretzels
11.2016 - 08.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, balancing daily receipts to ensure financial accuracy.
- Monitored inventory levels, coordinating with suppliers to ensure consistent ingredient availability.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
General Studies
Glen Burnie High School
Glen Burnie, MD06-2017
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- File management
- Document preparation
- Calendar management
- Sales support
Timeline
Secretary
Bedrock Remodeling
09.2023 - Current
Door-to-Door Sales Representative
EcoShield Pest Control
06.2019 - 08.2023
Cashier
Auntie Anne's Pretzels
11.2016 - 08.2018
General Studies
Glen Burnie High School
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