BRIA STROMAN
Certified Clinical Medical Assistant (CCMA) Student
Gaithersburg
Summary
Dedicated healthcare professional with three years of experience excelling in clinical and administrative roles, specializing in patient care and medical coordination. Proficient in vital sign monitoring, medical terminology, and electronic medical records systems, ensuring accurate and compassionate interactions with patients. Committed to upholding high standards of patient safety and care while fostering a culture of continuous learning and collaboration within healthcare teams. Recognized for adaptability to dynamic environments and the ability to effectively support diverse patient needs.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Clinical Medical Assistant Student
- Provided front-desk and telephone reception services in a dental/healthcare clinic environment, assisting patients, visitors, and callers professionally
- Registered patients and scheduled, confirmed and maintained appointments using Electronic Health Records (EHR) Systems
- Assisted patients with Medicaid and sliding fee scale inquiries, explaining procedures and resolving routine issues independently
- Screened and routed incoming calls to appropriate staff; managed and maintained provider calendars to ensure efficient clinic operations
- Verified completion of patient intake forms and medical history documentation; ensured same-day scanning and indexing into patient records
- Maintained additional administrative and clerical duties as assigned
DIALYSIS PATIENT CARE TECHNICIAN
DaVita Kidney Care
06.2023 - 11.2023
- Operated and maintained dialysis machines, ensuring precise treatment delivery and patient safety for 10-12 patients per shift
- Monitored patient vital signs, with a 0% error rate in recording and reporting, contributing to better patient outcomes
- Provided support to patients during treatments, addressing their needs and concerns
- Streamlined dialysis machine operations for 10-12 patients per shift while maintaining perfect vital sign documentation accuracy and strict infection control standards
- Delivered compassionate patient care during treatments while meticulously monitoring vital signs and ensuring precise treatment documentation
- Enhanced patient safety through rigorous adherence to infection control protocols while coordinating multiple simultaneous dialysis treatments
- Partnered with healthcare team to optimize treatment delivery while maintaining detailed patient records and addressing immediate care needs
- (Dialysis Center)
MEDICAL APPOINTMENT COORDINATOR
Integrated Referral Management & Appointing Center (IRMAC)
01.2022 - 04.2023
- Managed high-volume patient phone communications
- Call the patients, schedule appointments with Primary Care Manager (PCM) or Specialty clinic
- Document appointments in CHCS and IRMAC database
- Determine appointment needs according to local and regional managed care rules
- Verify patient eligibility status in CHCS, EWRAS, and DEERS
- Accurately and courteously schedule appointments in accordance with NCR established standards, policies, and business rules, and the IRMAC Protocol Website for (600) plus clinic SOP's
- Maintain a high level of accuracy - less than 1% appointment booking error rate
MEDICAL ASSISTANT
SHADY GROVE ORTHOPEDICS
04.2021 - 12.2021
- Assist physicians with PIP injections, wound care, applying splints, bandages according to regulations
- Record medical histories and vital signs of patients by carrying out proper checkups on them before consultation with the physician
- Sterilize equipment before and after treatment and properly dispose used containers and items to avoid infection
- Create and fill patients' chart with relevant and current information about their health condition, and update chart with changes and progress in patients' health
- Prepare patients for examinations, escort them to the treatment room and be present during examination/treatment to assist the physician in treatment procedures
- Monitor patients' recovery process, inform the orthopedist of observations, and recommend changes in unresponsive treatment techniques
FRONT DESK RECEPTIONIST
Shady Grove Orthopedics
11.2020 - 03.2021
- Provided patient-facing support through welcoming and clear communication
- Received letters, packages and send them to the appropriate destination
- Managed patient scheduling and account documentation
- Ensures availability of treatment information by filing and retrieving patient records.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims
MEDICAL RECEPTIONIST
Capitol Medical Group
01.2020 - 03.2020
- Greeting and welcoming guests and providing them with a positive first impression of the organization
- Managed point-of-service payments
- Facilitated patient flow by offering guidance and effective communication
- Scheduling appointments and maintaining appointment calendars
- Prepared patient-related correspondence and documentation
PHLEBOTOMY INTERN
LabCorp of America
11.2019 - 12.2019
- 150 successful blood draws
- Performed blood collection by routine venipuncture and capillary techniques and urine analysis
- Maintained integrity of samples by handling them according to procedure and ensuring proper labeling.
- Provided exceptional customer service using excellent verbal communication, always displaying a professional attitude
- Complied with OSHA/HIPAA regulations to assure patient confidentiality
DOCUMENT SPECIALIST
Food and Drug Administration
12.2012 - 06.2013
- Processes data on all essential current and backlog submissions from Contract Research Organizations, International Review Boards and Clinical Investigators involved in the drug review process
- (Contract)
Education
CERTIFIED CLINICAL MEDICAL ASSISTANT -
Morgan State University
05.2001 -
CERTIFICATION IN PHLEBOTOMY TECHNICIAN - undefined
Montgomery College
Rockville, MD12-2020
DIPLOMA - undefined
Colonel Zadok Magruder High School
Rockville, MD05-2012
Skills
Vital signs evaluation and documentation
Client support
Proficient in electronic medical records
Ensuring confidentiality in patient care
Sterilization procedures
Systematic filing procedures
Timely appointment planning
Electronic health records
HIPAA compliance
Preventive care
Proficient in venipuncture techniques
Certification
BASIC LIFE SUPPORT BLS Certification Jan 2025 - Current
Timeline
DIALYSIS PATIENT CARE TECHNICIAN
DaVita Kidney Care
06.2023 - 11.2023
MEDICAL APPOINTMENT COORDINATOR
Integrated Referral Management & Appointing Center (IRMAC)
01.2022 - 04.2023
MEDICAL ASSISTANT
SHADY GROVE ORTHOPEDICS
04.2021 - 12.2021
FRONT DESK RECEPTIONIST
Shady Grove Orthopedics
11.2020 - 03.2021
MEDICAL RECEPTIONIST
Capitol Medical Group
01.2020 - 03.2020
PHLEBOTOMY INTERN
LabCorp of America
11.2019 - 12.2019
DOCUMENT SPECIALIST
Food and Drug Administration
12.2012 - 06.2013
CERTIFIED CLINICAL MEDICAL ASSISTANT -
Morgan State University
05.2001 -
Clinical Medical Assistant Student
CERTIFICATION IN PHLEBOTOMY TECHNICIAN - undefined
Montgomery College
DIPLOMA - undefined
Colonel Zadok Magruder High School