Brian Pritchett Jr
Bowie
Summary
Dedicated and adaptable professional with strong experience in customer service, client relations, and hands-on automotive work. Proven ability to communicate effectively, manage responsibilities, and deliver high-quality service. Entrepreneurial experience as a business owner, with strengths in scheduling, sales, and building long-term client relationships.
Overview
2
2
years of professional experience
Work History
CEO/Founder
Revive N Shine LLC
Bowie, MD
05.2025 - Current
- Oversaw daily business operations, including scheduling, marketing, and service delivery activities.
- Cultivated and sustained robust client relationships to drive repeat business.
- Drove revenue growth by implementing upselling strategies for services and loyalty programs.
- Executed high-quality automotive detailing services to enhance vehicle appearance and customer satisfaction.
- Oversaw financial management, ensuring accurate budgeting and resource allocation for sustainable growth.
- Achieved company growth by implementing strategic plans and streamlining.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Service Porter
Toyota, Laurel
11.2024 - 05.2025
- Performed basic vehicle maintenance and inspections
- Provided excellent customer service in a fast-paced environment
- Assisted with service flow and vehicle organization
- Supported upselling of memberships and services
Body Shop Apprentice
Chevrolet, Marlow Heights
06.2024 - 08.2024
- Assisted technicians with repairs and shop organization
- Learned fundamentals of body work and repair processes
- Maintained clean and safe work environment
Cashier
Food Lion
Waldorf, MD
10.2023 - 06.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash drawer, balancing receipts at the end of shifts.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints effectively, improving overall satisfaction ratings.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School - Automotive Technology
North Point High School
06.2024
Skills
- Assisted in managing customer service initiatives to build strong client relationships
- Optimized appointment scheduling to maximize resource efficiency and enhance client satisfaction
- Assisted in optimizing sales processes and enhancing upselling techniques
- Executed comprehensive automotive maintenance to uphold vehicle functionality and safety
- Facilitated effective team interactions and improved project outcomes through strong communication skills
- Spearheaded team collaboration initiatives to enhance communication and optimize workflows
Timeline
CEO/Founder
Revive N Shine LLC
05.2025 - Current
Service Porter
Toyota, Laurel
11.2024 - 05.2025
Body Shop Apprentice
Chevrolet, Marlow Heights
06.2024 - 08.2024
Cashier
Food Lion
10.2023 - 06.2024
High School - Automotive Technology
North Point High School