Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brianna Williams

Odenton

Summary

Proven team player with a track record of enhancing guest relations and service efficiency at Jerry's Seafood. Skilled in customer service and conflict resolution, adept at maintaining high health standards and fostering positive work environments. Demonstrated ability to manage time effectively, contributing to improved operational success.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.

Overview

6
6
years of professional experience

Work History

Take-Out Pack Up, Busser/Food Runner

Jerry's Seafood
07.2019 - Current
  • Successfully balanced multiple responsibilities simultaneously, including serving meals, clearing tables, and attending to guest needs promptly.
  • Provided great costumer service while working shifts, maintaining a calm demeanor under pressure.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
  • Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.

Cashier

Panera Bread
04.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Science - Business Administration And Management

Morgan State University
Baltimore, MD
05-2028

High School Diploma -

Arundel Senior High School
Gambrills, MD
05-2022

Skills

  • Customer service
  • Efficient pacing
  • Heavy lifting
  • Guest relations
  • Teamwork
  • Time management
  • Relationship building
  • Stocking and receiving

Interests

  • Crocheting
  • Reading
  • Animal Care
  • Baking

Timeline

Cashier

Panera Bread
04.2021 - 08.2021

Take-Out Pack Up, Busser/Food Runner

Jerry's Seafood
07.2019 - Current

Bachelor of Science - Business Administration And Management

Morgan State University

High School Diploma -

Arundel Senior High School

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